Posting for: Contract Receptionist

Location: Gravenhurst

Who are we?

With 14 locations in Ontario serving rural, small and mid-size communities, Hear Well Be Well is proud to be a rare thing in the hearing industry - a family-run group of hearing clinics celebrating 40 years of service in our communities. Our success is based on extraordinary client care. This has led to us being scored 4.9/5 on Google Reviews. Our goal is to keep that high score by being attentive, compassionate, trustworthy and accurate.

Who are you?

To be successful as a Receptionist at Hear Well Be Well, you are:

- A self-starter and problem solver
- A people person who enjoys meeting new people and striking up conversations
- Results-oriented and competitive
- Comfortable on the phone calling both clients and prospects
- Emotionally intelligent
- Self-aware and able to use good judgment
- Willing and able to be the personification of our Value Statement: Trustworthy. Compassionate. Innovative
- Comfortable with seniors

To be considered for this role, you will have:

- Graduated high school (required)
- Post-secondary education in an appropriate field (preferred)
- Excellent phone skills
- Administrative experience with high proficiency in Microsoft Office (min. 2 years required)

What does the day look like?
- Greet clients and ensure they feel important and cared for
- Engage with clients and book the appropriate client appointments
- Work with the Hearing Specialist to uncover the needs of the prospective client
- Manage the needs of the office
- Complete all transactions from ordering to receiving payment
- Accurately prepare documents for government agencies, clients and other professionals

**Job Types**: Full-time, Fixed term contract

Pay: From $18.75 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- customer service: 2 years (preferred)

Work Location: In person

Application deadline: 2024-05-24