Room Attendant

**SUMMARY**:
The Room Attendant works with the Executive Housekeeper to attain the cleanliness and guest service standards required by the hotel.

**RESPONSIBILITIES**:

- Respond to direct guest requests in an empathetic and timely manner.
- Provide daily cleaning & sanitation per standards, including but not limited to: Public Areas, Guest Rooms, and Public Corridors.
- Complete Evening Service shifts as required.
- Ensure communication of maintenance issues in a timely manner.
- Maintain equipment in a clean and proper working order, reporting any concerns in a timely manner.
- Clean rooms, storage areas, to achieve standards of cleanliness and presentation, as dictated by Hotel and Corporate policy.
- Work with the Guest Services and Maintenance departments regarding the status of rooms, guest requests, and upkeep and repair issues.
- Ensure the correct handling of lost guest property in accordance with Hotel procedures.
- Carry out opening and closing procedures as detailed in the Standards & Procedures while ensuring accurate completion of any reports.
- Ensure the safe storage, issue and effective use of cleaning materials and equipment as directed by manufactures on their Materials Safety Data Sheets, (MSDS).
- Ensure adherence to the Hotel’s policy regarding security of bedrooms and keys.
- To work and communicate in a professional and ethical manner with colleagues assisting where necessary to develop team spirit and to achieve standards of work and guest care as required by Hotel policy.
- Ensure correct placement of Fixtures, Furniture, and Amenities & Equipment.
- Maintain standards in compliance with Housekeeping Department Policies, Procedures and Practices.
- Provide support to Security by communicating any unusual situation or person
- Provide support per the Emergency Response Plan as directed.

*Other duties include

**QUALIFICATIONS**:

- High School diploma an asset.
- Experience in Housekeeping an asset.
- Ability to work day and occasional Evening Service shifts.
- Ability to lift, carry & move 11 to 29 pounds, frequently 30 to 49 pounds, occasionally 50 to 75 pounds.
- Use the stairs frequently.
- Occasionally work outdoors in seasonal temperatures.
- Ability to tolerate cleaning chemicals.
- Ability to prioritize, problem solve and make decisions in support of superior guest service.
- Ability to communicate with Guests and Team Members in a concise, clear and empathetic manner.
- Ability to perform basic counting and arithmetic functions.

**Job Type**: Part-time

Pay: From $16.00 per hour

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- Day shift
- Holidays
- Night shift
- Weekends as needed

**Experience**:

- housekeeping: 1 year (preferred)

Work Location: In person