Field Tech Ii

2 weeks ago


Winnipeg, Canada CompuCom Systems, Inc. Full time

Why Compucom? (Overview):
Compucom Systems, Inc. provides end-to-end IT managed services to enable the digital workplace for enterprise, midsize and small businesses. To enable our clients to focus on what matters most, we employ a customer-centric, hard-working, and talented group of people that Act Like an Owner, Do the Right Thing, and Have Fun Doing It We’re looking for a Field Technician to join our team.

As a Field Service Technician, your role will include unparalleled technical support for our clients, allowing them to experience the best support available within the industry. The technician will support clients IT/Data problem tasks, provide prompt action, and deliver support and resolution for daily technical requirements.

What We Need & What You'll Do (Responsibilities):

- The Field Service Technician II will provide on-site support to external customers
- This position will be responsible for day-to-day operations and maintenance of automated pharmacy machines and/or equipment
- Troubleshoots, repairs, and provides maintenance to automated pharmacy machines and/or equipment on customer site in accordance with established procedures and guidelines
- Adjusts machine settings according to specifications to complete tasks accurately in a timely fashion
- Reads and interprets blueprints and diagrams to select, position, and secure machinery

Who You Are (Qualifications):

- Associate's degree (or equivalent) in Computer Science, Electronics, Mechanics, or related field Minimum 3-5 years’ experience in related field Experience working with a multitude of tools Electro-mechanical background
- Able to communicate effectively both written and verbally, with key stakeholders, leadership, partners, team members, other organizations, and customers
- Working knowledge of electrical, mechanical, and control aspects of automation systems


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