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Retail Sales Associate

3 months ago

Abbotsford, Canada Excell Self Storage Full time

At Excell Self Storage we deliver ‘WOW’ through service by building open and honest relationships via communication. We have fun at work with a smattering of weirdness. As a Team we invite openmindedness, growth, and learning to improve our work lives and the bottom line. Here, we embrace and drive change towards ever evolving Best Practices that You will help derive. We are determined to passionately do more with less while simultaneously driving Team spirit. When we accomplish these attainable goals while remaining humble, we Excell.

WHAT WE’RE LOOKING FOR:

- Tried & True Customer First Experience in face-to-face Retail Sales
- _**You are legally entitled to work FULL-TIME in Canada**_
- You’re _**fluent **_in English - any other languages are beneficial
- Exceptional & polite communication skills - verbal, written, and electronic
- Intermediate plus skill level - computer, software, and social media capabilities
- You’re always learning and improving in your role - you’re self-driven
- You enjoy being part of a Team and support Team members - equity, diversity, and equality matter here
- Ability to multi-task - this can be a busy place
- You’re fun to be around, creative, and even a bit unorthodox
- No specific formal education necessary (really)
- You do your best - Always

RESPONSIBILITIES:

- Accurately completing contracts and outlining important contract features, and facility policies & procedures.
- Provide facility tours, answering questions, and outlining facility policies and fees.
- Ensure the appearance of the property is welcoming and customer-ready daily by maintaining a exceptionally clean office, facility, and grounds.
- Collect from customers with delinquent accounts, over-locking and un-locking access as required, while politely and empathetically interacting.
- Manage, verify, and balance daily transactions, including opening and closing procedures.
- Conduct daily facility inspection tours, managing any noted issues in a timely manner.
- Work closely with your Team to receive training and coaching, while striving to exceed all company expectations.
- Have an upbeat, always friendly demeanor and we’ll have some fun with our customers, and one another, while managing the above as a Team.

BENEFITS:

- Wages above industry average
- On-site secure parking
- Semi-Casual attire
- Uniform Shirts provided

WORKING HOURS: We’re currently seeking to fill **ONE FULL-TIME PERMANENT **position. Our hours of operation are presently 9-am to 6-pm M-Su. **The FT POSITION hours include: W-Su from 9:00-am to 6:00-pm daily with potential for overtime as needed.**

**Job Types**: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 40 per week

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Every Weekend
- Morning shift
- On call

**Experience**:

- Customer service: 3 years (required)
- Supervising: 1 year (required)

**Language**:

- English (required)

**Location**:

- Abbotsford, BC V2S 4J8 (required)

Work Location: In person

Application deadline: 2024-05-20
Expected start date: 2024-05-22