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Assistant Residence Manager

3 months ago

Winnipeg, Canada HRMATTERS! Full time

**The Position**:In keeping with the mission statement, values and principles of the John Howard Society of Manitoba, the Assistant Residence Manager carries out administrative and supervisory duties on behalf of the Residence Manager.

**Duties and Responsibilities**:

- Familiarization with JHSM’s Mission Statement, Directives, Policies, Protocols and CSC Directives.
- Perform in a professional manner consistent with JHSM Employee Policy, Code of Conduct and Code of Ethics.
- Participate in workshops/courses that are referred by Executive Director for Professional Development purposes.
- Assist the Residence Manager in supervising the Four Healing Roads Staff.
- Liaise with outside agencies and collaterals where necessary.
- Participate in the daily house briefing with Four Healing Roads Lodge Staff.
- Responsible for supervising and scheduling shifts for Four Healing Roads staff.
- Oversee proper documentation by the staff of the duty log and communication book.
- Ensure staff are following proper protocols and procedures.
- Periodically audit sign-in/out books and
- Verify phone numbers and locations of residents.
- Ensure staff are regularly conducting house/fire checks (minimum times three times per shift).
- Routinely inspect the cleanliness of residents’ rooms/personal spaces and encourage residents to always keep their spaces clean and orderly.
- Prepare Resident Action Plans where necessary.
- Screen consults for residency where necessary.
- Distribute medications according to the Statement of Work.
- Report any maintenance needs and send to the Residence Manager.
- Responsible for maintaining resident files according to the Statement of Work.
- Responsible for resident admission, ensuring they are oriented to the house rules.

**Qualifications**:

- Minimum 3 years’ working in a similar role.
- Familiar with various addictions, mental health issues and violent behaviours.
- Must have the ability, skills, and knowledge to assert confidence and positive role modelling.
- Must be able to exercise discretion and show leadership in stressful situations.
- Ability to work with little supervision but work as part of a team.
- Strong written and verbal communication skills.
- Ability to multi-task in a fast-paced work environment.
- Strong working knowledge of Microsoft Office Applications including Word, Excel, and Outlook.

**Education**:

- Completed (minimum) Grade 12 education or equivalent.
- Post secondary education in the social services field is considered an asset, but not required.

**Experience**:

- Experience in working with those who are in conflict with the law.
- Experience in report writing and working with collateral agencies.
- Experience working with people who have addictions, mental health, learning, and intellectual challenges is considered an asset.
- Experience in the corrections field.

**Knowledge**:

- Knowledge and awareness of Indigenous traditions and cross-cultural issues.
- Knowledge of related community resources.

**Abilities**:

- Demonstrated skills and abilities in proactive and peaceful conflict resolution.
- High degree of self-motivation with judicious decision-making and problem-solving skills.
- Ability to practice appropriate boundaries and professionalism.

**In addition to the above, this position requires the following**:

- Valid Class 5 Manitoba Driver’s License.
- Current First Aid/CPR certification.
- Able to qualify for Enhance Security Clearance with Correctional Service Canada
- Must be legally entitled to work in Canada.

**Reporting Relationship**:

- This position reports to the Residence Manager

**Must have before applying**:

- An up-to-date (within 6 months) criminal record check from Winnipeg Police Service.
- An up-to-date (within 6 months) Adult Abuse Registry clearance.
- Fingerprint criminal record check from Winnipeg Police Service.

The John Howard Society of Manitoba is committed to achieving employment equity for designated groups in our workforce.

**We strongly encourage applicants who identify as being First Nations, Métis, or Inuit to self-declare in their resume or cover letter.**

**Job Types**: Full-time, Permanent

**Salary**: $23.46 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Night shift
- Overtime
- Weekend availability

Ability to commute/relocate:

- Winnipeg, MB R3B 1Z7: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Leadership: 3 years (required)

Work Location: In person