Dual Slot Supervisor

4 weeks ago


Moncton, Canada Casino New Brunswick Full time

**Dual Slot Supervisor**

**About this Role**

We are looking for a dynamic person that has a passion for the Gaming Industry to fill a Dual Slot Supervisor role. This means that you will work as a supervisor for some of the time and as a slot attendant some of the time. Under the general direction of the Slot Manager, you will be responsible for ensuring your team is creating a memorable experience for our guests. This position is responsible for motivating, developing and supervising slot attendants on the floor as well as acting as a front-line customer service liaison, answering questions, assisting with orientation of games and the facility. If assigned as a Dual Slot Supervisor, time will be split between Supervisory and regular Attendant duties. If you demonstrate attention to detail, excel in a fast-paced team environment and are ready to start building a rewarding career, then this could be the perfect opportunity for you. Are you ready? Then, Get in the Game. It’s All You...

**What you’ll get to DO**
- Signing jackpots and cancelling credits; Clearing bill and ticket jams and checking game and voucher histories to maintain game integrity, answer questions and solve disputes
- Actively seeking out and addressing customer needs and machine problems & reporting issues to the Manager
- Assisting with awareness of and excitement for on-going and up-coming Casino promotions
- Working in compliance with internal controls, company policies and procedures and/or the governing policies and procedures; report any violations and escalate to the appropriate level as necessary Acquiring and maintaining a strong knowledge of all Slot operations policies and procedures
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives and other duties as required or directed

**What you’ll need to be Successful**
- Must be 19 years of age or older and previous experience as a supervisor would be an asset
- Strong understanding of Slots operations and knowledge of gaming policies is an asset
- Ability to multi-task, lead and motivate in a very busy environment in a very respectful and courteous manner.
- Excellent customer relations; staff relations and administrative skills
- Ability to obtain a Provincial Gaming License

**What’s in it for you?**

Great Canadian's Compensation and Total Rewards Program is designed to ensure that performance, compensation and rewards are linked in a fair and equitable manner. The Company’s Compensation and Total Rewards Program strives to ensure that:

- The Company’s Total Rewards Package is competitive within the industries and areas in which we operate.
- Extended Health benefits eligible at 3 months of employment
- The salary range when working in a Slot Supervisor capacity is **$20.00 - $22.50 per hour** depending on experience with Salary increases and career advancement opportunities
- The salary range when working in a Slot Supervisor capacity is **$14.75 - $16.50** **+ Tips** per hour depending on experience with Salary increases and career advancement opportunities

**Job Types**: Part-time, Permanent

**Salary**: $14.75-$22.50 per hour

**Benefits**:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay
- Tips

Ability to commute/relocate:

- Moncton, NB: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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