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Automobile Title Specialist

4 weeks ago


Oshawa, Canada IAA, Inc. Full time

IAA Holdings, LLC (IAA), a leading provider of loss recovery services to the insurance industry in Canada, has an opening for a Title Specialist (12 to 18 months contract) at our facility in West Oshawa, ON

IAA is Canada's leading live and live-online salvage vehicle auction company with auction facilities across British Columbia, Alberta, Ontario, Quebec, and Atlantic Canada. IAA's national service offering allows sellers to standardize processes across the country and provides buyers with Canada's most extensive selection of salvage vehicles. IAA has nearly 7,000 talented employees and more than 200 facilities throughout the U.S., Canada, and the United Kingdom.

Here at IAA, our Title Specialists play a critical role in our vehicle life cycle process which includes processing and filing vehicle title documents, reviewing and following up on missing items, and identifying inventory reduction opportunities for our salvage auction facilities.

Title Specialists embody our "will to succeed and "collaborative worker" values, by providing an outstanding customer experience through our various communication channels and helping IAA focus on business and branch growth.

**What Do IAA Title Specialists Do?**
- Review and process documentation for insurance and remarketing customers
- Process incoming salvage titles from multiple states and set for sale
- Keep up-to-date on title regulations by learning and maintaining knowledge of current title/salvage laws
- Provide excellent customer service and support by offering solutions and timely responses to external/internal partners

**What are the Requirements?**
- Basic digital literacy
- Time managing skills with the ability to balance workload
- Excellent written, verbal, and communications skills
- Thrives in a team environment with a positive, upbeat, and pleasant demeanor

**Not required, but preferred**:

- Title administration, title processing, or DMV experience
- Vehicle total loss/claims experience
- Intermediate Excel skills

**What do we have to offer?**
- Competitive Wages
- Health and Dental Benefits
- RRSP Company Matching
- An Opportunity for Career Growth
- A Team Oriented and Engaging Environment

In return for your excellent skills and abilities, we offer a benefits package including: health insurance, RRSP Employer Matching Contributions, STD/LTD, Life Insurance/AD&D, Employee Stock Purchasing Options.

IAA Holdings, LLC (IAA), is an equal opportunity employer. IAA is a drug-free workplace.

**Please note that any employment offers are contingent upon successful completion and passing of a background check.**

**Job Types**: Full-time, Permanent

Pay: $19.00 per hour

**Benefits**:

- Dental care

Day range:

- Monday to Friday

Shift:

- 8 hour shift
- Day shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person


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