Customer Service
4 months ago
THE ROLE
**Customer Service Associate (Budtender)**
We are seeking grounded, happy, reliable people with a strong sense of their own cannabis practice - who are seeking a career in the Cannabis Industry.
Applicants must be positive communicators who approach all interactions with kindness and respect. We pride ourselves on providing the highest quality customer service and are motivated by stories of community impact.
**REQUIREMENTS**:
- **Able to work 4-5 shifts (30-44 hours) per week, primarily evening and weekends.**:
- **Approved by the AGLC as a Qualified Cannabis Worker (QCW),** which involves criminal records check, and completing 'Sellsafe' training, and approval from AGLC.
**- MUST be local to the immediate Strathmore area.**
**- Customer service is everything - Experience is required**:
- Enthusiasm to work in the cannabis industry
- Team player who is willing to engage in, and contribute to our company culture
- Punctual and reliable
- Skilled at multi-tasking and maintaining positive motivation
- Confident with fast-paced, high volume customer service
- Accurate cash handling skills
- Happy and pleasant to deal with
- Ability to recommend product based on customers' needs
- Non-judgmental and compassionate demeanor
- Competent with Microsoft Office
COMPENSATION
- Negotiable based on experience. A competitive wage structure, based on performance, follows a three-month probationary period.
- Staff discounts
- Benefits: Health Spending Account for F/T staff.
COMPANY DESCRIPTION
The Garden is a locally owned and operated, independent cannabis retail store located in Strathmore, Alberta. Our mission is to always offer an exceptional customer experience for both the new & experienced consumer, to cultivate the community who supports us, and to break down stigma through education and speaking openly about Cannabis use.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 15-35 per week
**Salary**: $16.25-$18.00 per hour
**Benefits**:
- Store discount
- Wellness program
Schedule:
- Day shift
- Holidays
- Night shift
- Weekends as needed
Application question(s):
- Are you located in the immediate Strathmore area?
- Shifts are mainly 2/3pm to 9/10pm and may include weekends and holidays.
Are you able to work evenings & weekends?
**Experience**:
- Customer service: 2 years (preferred)
Licence/Certification:
- QCW (Qualified Cannabis Worker) Certification (preferred)
Work Location: In person
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