Manager, Nutrition and Food Services

2 weeks ago

Mississauga, Canada Trillium Health Partners Full time

**Job Description**:
**Position**:Manager, Nutrition and Food Services, Credit Valley Hospital (CVH)

**Status**:Permanent Full-Time

**Department**:Patient Support Services

**Posted Date**:May 16th, 2023 - May 30th, 2023, 11:59 PM EST.

**Salary Band**:$96,200 - $144,300 (salary band placement commensurate with experience)

***

A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto and surrounding communities, and is a teaching hospital affiliated with the University of Toronto.

If you are passionate about your career, motivated to improve the health of the community, committed to excellence, quality and patient safety, consider joining our Better Together team
- Reporting directly to the Director of Patient Support Services, the Manager, Nutrition and Food Services is a member of Trillium Health Partners’ Patient Support Services leadership team
- The Manager, Nutrition and Food Services provides leadership, program planning and quality food services to the patients at the Credit Valley Hospital location
- Seeking a dynamic leader who has a demonstrated history of achieving results, leading change initiatives, and who is able to think critically and strategically in a fast-paced environment
- Demonstrates our values of compassion, excellence, and courage when leading the delivery of an exceptional patient experience
- Ensures that the Nutrition and Food Services department operates within defined resources to provide high-quality, appetizing food of optimal nutritional quality to patients

**Key Qualifications**:

- Undergraduate degree in Human Nutrition & Dietetics program at a university accredited by the Partnership for Dietetic Education and Practice
- Completion of a dietetic internship program preferred
- Registration with the College of Dietitians of Ontario preferred
- Membership with Dietitians of Canada OR graduate of a nutrition-related degree
- Membership in the Canadian Society of Nutrition Management (CSNM)
- Minimum of five years’ experience in a similar role in a large, acute care hospital setting
- Advanced ability in food service and diet office administration
- Knowledge of clinical therapeutic diets and menu planning
- Proficiency in computer skills, particularly Microsoft Office and Computrition Hospitality Suite (Nutrition & Food Services software)
- Knowledgeable about the latest trends in patient food services
- Knowledge of food service operations in an outsourced/cook-chill/cold food plating /retherm operation
- Knowledge of incorporating cultural foods into diverse patient menu offerings
- Demonstrated ability to lead, motivate and develop direct reports and frontline staff during times of change and shifting priorities
- Excellent verbal, written and interpersonal communication skills
- Excellent planning, organization, and time management skills including project management skills
- Demonstrated ability to think strategically / conceptually
- Excellent critical thinking, decision-making, problem solving, and conflict resolution skills
- Proven excellence in fiscal management of department budgets, contracts and project costs
- Strong track record in establishing and maintaining effective working relationships with internal and external stakeholders

**Position Summary**:

- Oversees CVH in-patient food production, portioning, assembly and meal service, including for an Eating Disorders program with a separate menu and food system.
- Oversees CVH Clinical Nutrition Services, providing guidance and direction to Clinical Supervisor for Dietitians regarding operational, staffing, and financial challenges
- Overseas diet office operations in conjunction with the Diet office Supervisor including diet technicians, spoken menu and diet clerks
- Directs Food Services Team Leaders, Diet Office Supervisor, and departmental staff regarding service, product, and operational issues
- Determines departmental goals and objectives in keeping with organizational and departmental philosophy
- Directs department activities and maintains the highest quality of food and diet office service standards
- Participates in evaluating food products and developing menus
- Creates an environment which empowers individuals to take ownership and responsibility of their actions and nurtures high morale
- Develops and manages collaborative relationships with peers and associates in other organizations
- Evaluates performance of direct reports, documenting concerns and progress and conducting applicable rounding
- Manages all phases of operational planning and expenditures, inventory management, procurement and budgeting, costing and financial reporting
- Prepares requests

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