Shipper / Driver

5 months ago

Burnaby, Canada ALS Global Full time

Imagine your future with us

At ALS, we encourage you to dream big.
When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world’s most complex problems for a safer, healthier world.

About the role

The Shipper/Driver is responsible for sending sampling supplies to clients, as well as receiving laboratory supplies from vendors and clients, respectively. This position will be working in a laboratory environment, with an emphasis on providing quality and efficient customer service to internal and external clients. The Shipper/Driver must be capable of working in a fast-paced environment and meeting strict deadlines.

**Key Responsibilities**:

- Prepare, pack, and ship sample bottle orders and preservatives to clients using appropriate couriers and procedures to ensure items are safely delivered and free of contamination;
- Trace lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents;
- Deliver late shipments to couriers and others as required;
- Complete required shipping paperwork and communication with couriers;
- Provide customer service to clients and couriers;
- Drive to pick up samples and deliver as needed throughout the day in the Greater Vancouver area;
- Maintain cleanliness of company vehicle and perform daily operational checks;
- Use correct methods in accordance with the established procedures and schedules while ensuring analytical quality;
- Observe established safety regulations and comply with all ALS health and safety policies and procedures;
- Other duties as assigned

**About you**:

- Good English communication skills (auditory, verbal, writing, and reading);
- Basic user of Microsoft Office (Word, Excel, Outlook) and confident with computers;
- Ability to perform repetitive tasks accurately in a fast-paced environment;
- Excellent organization skills, with proven ability to meet strict deadlines;
- Ability to work independently and as part of a team;
- Strong work ethic and willingness to take on varied tasks as required;
- Commitment to excellence and a client-focused attitude.
- Completion of high school diploma or equivalent required;
- Customer service experience is an asset;
- Previous Forklift licence/experience is an asset;
- Knowledge from high school science courses and/or basic lab safety is an asset;
- Current and valid provincial Class 5 driver’s licence with clean driving history (abstract required);
- Valid unrestricted license for personal vehicle use applicable in the province/territory.
- No major driving violations and no more than two minor violations/incidents.

**Physical Demands**:

- Ability to lift up to 50 lbs./23 kg on a regular basis and carry for short distances;
- Extensive walking or movement, bending, and kneeling for a full shift;
- Ability to use lift assist equipment such as forklifts and pallet jacks;
- Manual dexterity to perform intricate and/or repetitive tasks;
- Wear issued personal protective equipment (PPE) such as dust masks, gloves etc., when required;
- Ability to stand for a full shift;
- Ability to sit at a desk and do general office work, which includes periodic sedentary responsibilities;
- You may be exposed to unpleasant odours;
- Please note that ALS operates 24/7 and will require day, afternoon, and graveyard shift work including weekends.

Working at ALS
Our people are our most valuable asset and drive our success at ALS.
We are a diverse community of dedicated professionals united by our passion to make a difference in the world. We reward excellence and uphold our values in our work and how we treat each other. At ALS, you’ll be supported to expand your skills and develop new ones so you can reach your full potential. We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

**Our benefits include**:

- Hourly pay starting at $21.08, depending on experience
- Structured wage increases
- Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs)
- Additional vacation days for years of service
- Business support for education or training after 9 months with the company
- Learning & development opportunities (unlimited access to e-learnings and more)

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including enviro

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