Manager, High Risk Client Management

1 week ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

The Manager, High Risk Client Management (HRCM) for the Capital Markets team supports the Senior Manager, HRCM by supporting execution of core risk decisions related to the identification, review, management, and escalation of higher risk clients including the risk assessment and enhanced due diligence (EDD) processes to mitigate against financial, regulatory, reputational, and legal risks at RBC using a risk-based approach. This role also requires the following: assisting in the identification, confirmation, management, and approval process for the on-boarding and periodic review and assessment of high risk clients, as required; and committing to on-going professional development, to ensure that individual and collective team knowledge is current and comprehensive so that outcomes, including decisions and recommendations, are based on a thorough understanding of risk involved and are made in the context of AML / CTF regulatory requirements. This is a contract position which includes the option of working Canadian holidays to support international teams with the possibility of flexible coverage.

**What will you do?**
- Prioritize and manage HRC EDD risk assessment workflow and ensure that the Global Standards for Client Risk Management (CRM) are executed consistently.
- Manage the execution of the HRC processes (including on-boarding and periodic review) and ensure, where applicable, all regulatory timeframes are met.
- Help individuals and teams achieve high performance through building capabilities and effective coaching and performance management.
- Provide candid and actionable feedback to achieve outcomes through regular check-ins to support the Growth mindset and a focus on living RBC values.
- Ensure assigned work is reviewed and completed within appropriate timelines and set benchmarks and that quality assurance feedback is understood and applied.
- Work with business partners and stakeholders to ensure that all issues/reviews are escalated appropriately within defined timelines and in accordance with RBC’s policies and procedures.
- Communicate and follow up with business partners and stakeholders to obtain required information to ensure reviews / reports are completed within a timely manner.
- Provide feedback to the Senior Manager where gaps are identified regarding processes in order to ensure adherence to compliance with AML / CTF legislation, policies, and procedures.

**What do you need to succeed?**

**Must-have***
- 2+ years of strong Financial Crimes, AML/Fraud knowledge to prevent the use for RBC’s financial services for money laundering and terrorist financing
- Knowledge of and/or experience in AML Compliance, Financial Crimes investigations with working knowledge of AML compliance requirements and regulations for CAN, US, Caribbean, UK & APAC
- Post-secondary education or equivalent experience

**Nice-to-have**
- Some management experience.
- CAMS designation

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Leaders who support your development through coaching and managing opportunities
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work

**Job Skills**

Anti Money Laundering Training, Business Perspective, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Process Management, Strategic Thinking

**Additional Job Details**

**Address**:
20 KING ST W:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
GROUP RISK MANAGEMENT

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2024-02-07

**Application Deadline**:
2024-02-22

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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