Bilingual Sales and Customer Service Associate

2 weeks ago

Sherbrooke, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you’re bringing this purpose to life alongside a passionate community of experts.

Feel empowered to learn and grow while being valued for who you are
- here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. It’s our employee promise.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

**About the role**

We’re looking for bilingual sales and customer service associates to join our Travel Insurance Operations team

Positions are currently available at our office in Sherbrooke, Quebec.

**Hiring date**:May 3, 2024

**Full-time**:35 hours a week

**Fully paid training**:
**What you’ll do here**:

- Answer phone calls in a fast-paced customer service centre.
- Prepare quotes and sell travel insurance to new clients.
- Serve existing clients by offering insightful and helpful travel insurance advice and answering their questions.
- Process insurance transactions in accordance with underwriting and compliance guidelines to meet quality expectations.
- Use established procedures in a fast-paced computerized environment.
- Obtain and maintain provincial licences.

**What you bring to the table**:

- High school diploma or its Canadian equivalent.
- Bilingualism (French-English) is required, as you will be regularly working with clients from across the country.
- Excellent organizational and time management skills.
- Exceptional customer service skills.
- Strong oral and written communication skills.
- Ability to work comfortably in a multitasking environment where attention to detail, analytical skills and problem-solving skills are essential.
- Ability to work independently and as part of a team in a dynamic environment.
- Flexibility to work on a rotating schedule of days, evenings and Saturdays.
- Experience in the travel industry, an asset.
- No work experience in Canada required, but you must have authorization to work in Canada.

**What we offer**

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

- A financial rewards program that recognizes your success
- An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
- An extensive flex pension and benefits package, with access to virtual healthcare
- Flexible work arrangements
- Possibility to purchase up to 5 extra days off per year
- An annual wellness account that promotes an active and healthy lifestyle
- Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
- A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
- Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
- Inspiring leaders and colleagues who will lift you up and help you grow
- A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

**We are an equal opportunity employer**

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

  • Customer Service Associate

    2 months ago

    Sherbrooke, Canada The Home Depot Canada Full time

    **Position Purpose**: The Lot Associate's primary responsibility is to load the orders into Customer vehicles. The position not only interacts with THD Associates, but the Customers as well. Because the Lot Associate is often the first and last Associate to interact with a Customer as they enter or leave the store, customer service plays a vital role in this...

  • Customer Service Associate

    2 months ago

    Sherbrooke, Canada Home Depot of Canada Inc. Full time

    Position Purpose: The Lot Associate's primary responsibility is to load the orders into Customer vehicles. The position not only interacts with THD Associates, but the Customers as well. Because the Lot Associate is often the first and last Associate to interact with a Customer as they enter or leave the store, customer service plays a vital role in this...

  • Customer Service Associate

    2 months ago

    Sherbrooke, Canada The Home Depot Canada Full time

    Position Purpose: The Lot Associate's primary responsibility is to load the orders into Customer vehicles. The position not only interacts with THD Associates, but the Customers as well. Because the Lot Associate is often the first and last Associate to interact with a Customer as they enter or leave the store, customer service plays a vital role in this...

  • Sales Associate

    2 months ago

    Sherbrooke, Canada The Home Depot Canada Full time

    Job Overview:Sales Associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates work in cooperation with their supervisors and other sales associates in various department. Specific store departments may include Lumber, Building Materials, Paint, Hardware, Electrical, Plumbing,...

  • Customer Service Associate 1

    3 weeks ago

    Sherbrooke, Canada CooperVision Full time

    **Customer Service Associate 1** **-** **SHE0039** **Description** **Who We Are** Blanchard Contact Lenses, a CooperVision specialty eye care company, is a leading designer and manufacturer of custom-made GP contact lenses, with a specialization in scleral lenses. Our proprietary Onefit family of scleral lenses are an industry-leading design, supplying...

  • Customer Service Associate

    2 months ago

    Sherbrooke, QC, H1W, Montréal, Canada Home Depot of Canada Inc. Full time

    Position Purpose: The Lot Associate's primary responsibility is to load the orders into Customer vehicles. The position not only interacts with THD Associates, but the Customers as well. Because the Lot Associate is often the first and last Associate to interact with a Customer as they enter or leave the store, customer service plays a vital role in this...

  • Customer Service Associates

    1 week ago

    Sherbrooke, Canada Simons Full time

    Job description **Customer Service Associates - Seasonal positions**: **Sales**: **Québec**: **Carrefour de l'Estrie**: Part time Starting at $18 per hour - relevant experience considered. Opportunities for advancement and additional benefits. Our Customer Service Associates are exceptional people who have a passion for unique fashions and who thrive on...

  • Full Time Customer Service Associate

    2 weeks ago

    Sherbrooke, Canada Leon's Full time

    Aperçu: **LOOKING FOR AN AMAZING CAREER OPPORTUNITY?** **WITH CANADA’S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE’S NO LIMIT TO WHERE YOU CAN GO!** Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations....

  • Sales Associate

    6 days ago

    Sherbrooke, Canada Rogers Communications Full time

    **What does it mean to join our Rogers Team?** At Rogers, our retail team is the heart of our success. Our Sales Associates are outgoing and approachable team members who understand that our customers rely on technology to enhance and simplify their lives and stay connected. We are excited to show customers how our latest products and services can help,...

  • Full Time Customer Service Associate

    1 week ago

    Sherbrooke, Quebec, Canada Leon's Full time

    Aperçu:LOOKING FOR AN AMAZING CAREER OPPORTUNITY?WITH CANADA'S MOST SUCCESSFUL HOME FURNISHINGS RETAILER, THERE'S NO LIMIT TO WHERE YOU CAN GOMany of our most successful associates joined Leon's in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories...

  • Sales Associate

    2 weeks ago

    Sherbrooke, Canada Simons Full time

    Job description **Sales Associate**: **Sales**: **Québec**: **Carrefour de l'Estrie**: Full time - Part time - Short time Starting at $18 per hour - relevant experience considered. Opportunities for advancement and additional benefits. **Responsibilities**: - Provide high-quality customer service to our clientele. - Perform various tasks within the...

  • Service Desk Associate

    3 weeks ago

    Sherbrooke, Canada The Home Depot Canada Full time

    **Poste Temps Plein ( 40 heures par semaine) Contrat 90- 120 jours** Service Desk associates are responsible for following through on all Customer Order Management (COM) orders from beginning to end and until the customer is satisfied including but not limited to special order, install and website orders. **Position Responsibilities** - Ensure customers...

  • Sales Associate

    4 weeks ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    4 weeks ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    4 weeks ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    4 weeks ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    4 days ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    3 weeks ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    2 weeks ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...

  • Sales Associate

    23 hours ago

    Sherbrooke, Canada Boutique La Vie En Rose Full time

    Join a diverse and talented team For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment. We’re a proudly local company...