Automotive Service Advisor
7 months ago
**Overview**:
**Responsibilities**:
- Greet customers and assist them with their service needs
- Schedule service appointments
- Communicate with technicians to ensure timely completion of repairs
- Provide accurate estimates for repairs and services
- Upsell additional services based on customer needs
- Handle cash transactions and maintain accurate records
- Maintain a clean and organized work environment
- Order parts for technicians
**Requirements**:
- Ability to handle cash transactions with precision
- Mechanical knowledge to understand and explain repair procedures to customers preferred but not required
- Excellent customer service skills to build rapport with clients
- Ability to work collaboratively with technicians and other staff members
**Job Types**: Full-time, Part-time
Expected hours: 15 - 38 per week
**Benefits**:
- Company events
- Flexible schedule
- On-site parking
- Store discount
Flexible Language Requirement:
- French not required
Schedule:
- Monday to Friday
- No weekends
Supplemental pay types:
- Overtime pay
**Experience**:
- Service advisor: 1 year (preferred)
- Customer service: 3 years (preferred)
Work Location: In person
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