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Income Tax Preparer

1 month ago

Ottawa, Canada Liberty Financial Group Full time

**Job description**

Ready for a new opportunity with Liberty Tax the #1 Tax Preparation Company in Canada?

If you have experience as a tax preparer, are highly motivated and have excellent communication skills, we need you to help our customers complete their taxes using our tailored software. You will also play an important role in our effort to enhance our brand by delighting our customers and empowering them to prepare their taxes. You will also play a role in transitioning the client from the Tax service and introduce them to other products and services.

**What you'll bring**:

- 2+ years’ paid professional tax preparation experience, using tax preparation software
- Minimum of 200-250 tax returns prepared, per tax season
- Experience preparing and supporting a variety of federal and provincial returns for individuals, including student, pension, self-employed, rental property, investments, and foreign income
- Working knowledge of tax laws and tax concepts, superior critical thinking, and problem-solving skills
- Highly technical with a strong understanding of computers and software
- Knowledge in corporate taxes an asset
- Excellent written and communication skill
- Follow up, research and inquire with Canada Revenue for clients
- Flexibility in availability/schedule
- Sales skills an asset
- Licenses in other financial services an asset
- Bilingual in English and French
- Ability to do quebec returns

**How you will lead**:

- This is a customer-facing position, providing tax advice for individual federal and provincial tax returns
- Reviews compliant and accurate individual federal and provincial tax returns
- Help customers as they work on their tax return with tax advice and researches and troubleshoots tax questions; communicates directly with customers, answering specific tax questions (written & verbally)
- Researches tax regulations to support advice and provides expert information on how to maximize their tax return
- Creates high-quality customer interactions and experiences that instill confidence using deep customer empathy, and your in-depth tax knowledge and expertise
- Proactively seeks out and delivers the right answer for each customer; utilizing and leveraging government websites, professional resources, and team expertise and translating into everyday language for customers
- Build strong and trustworthy relationship with the client

**What we offer**
- Flexible work schedules
- Training and support

**Job Types**: Full-time, Part-time
Part-time hours: 25-40 per week

**Salary**: $16.00-$18.00 per hour

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Overtime pay

COVID-19 considerations:
All customers are required to wear a mask and workstations are frequently sanitized.

Application question(s):

- Do you do Quebec returns?

**Experience**:

- Tax Preparation: 2 years (preferred)

**Language**:

- French (preferred)

Work Location: In person

Application deadline: 2023-05-22
Expected start date: 2023-05-24

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