Plasma Associate

Canadian Blood Services is looking for a **Plasma Associate (Phlebotomist) **to join our dynamic **Plasma Operations **team in **Orleans, Ontario**.

**Job category**: Laboratory and phlebotomy
**Job posting ID**: 4139

**Employment status**:Regular part-time
**Possible schedule/FTE**:0.73

**Classification**:OPSEU Plasma
**Salary/Rate of pay**:$26.94

**Application deadline**: 2023-02-16
**This position is open to**: Internal and External applicants

**Somewhere in Canada there’s a life you can save.**

Be part of a dynamic, collaborative and caring organization committed to saving and improving the lives of Canadians. Thousands of Canadians depend on us every day for reliable access to blood, plasma, stem cells and organs and tissues.

**Join Canada’s Lifeline** and make a meaningful difference every day.

The work of Plasma Associates is integral to Canadian Blood Services role as **Canada’s Lifeline. **Reporting to the Plasma Centre Manager, you will be responsible for performing assigned duties associated with the plasma donation and production process as defined by standard operating procedures. You will participate in projects/continuous improvement initiatives that contribute to the success of the program. You will also act as an ambassador of the program to promote and contribute to a collaborative and customer-centric work environment.

**Key responsibilities include**:

- Assembles and prepares supplies, equipment and associated documentation required to expedite collection process
- Conducts confidential donor screening, obtains donor consent, completes donor registration, and responds to inquiries and concerns regarding plasma donation/process, etc.
- Performs venepuncture according to established standards
- Ensures completeness of information in IT system for products
- Prepares product samples for shipment to testing facility and to fractionator and ensures documentation requirements and products meet specifications
- Prepares product for freezing, monitors temperature, and centrifuges product samples as per established procedures
- Assists with various recruitment/retention initiatives designed to further grow or engage the donor base
- Participates in the development and maintenance of an effective non-conformance program, which includes data collection and analysis, root cause analysis, monitoring of its effectiveness, and recommending and implementing process improvement activities as needed

**Required Skills**:

- Post-secondary level education in a relevant discipline from a recognized institution preferably in science/health related field of study
- A minimum of three years of progressive experience working with the public, particularly in a high customer-focused environment
- Completion of a formal training program in phlebotomy is an asset
- Experience with current Good Manufacturing Practices is an asset
- Excellent communications skills in English, with French considered an asset and may be a requirement for a certain number of positions
- Adaptable, flexible and comfortable with frequent changes
- Must be detail-oriented and capable of working in a highly regulated environment
- The ability to exercise judgment, tact, diplomacy and strict confidentiality are mandatory
- Computer literacy required

**Benefits**:

- Option to join the defined benefits pension plan
- Employee discounts, wellness program, and much more

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada’s population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.**If this role resonates with you, we encourage you to apply This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.**

We thank all applicants for their interest. However, only those considered for an interview or those invited to participate in an assessment (such as testing) will be contacted. Applicants who require accommodation should discuss their needs with us.