Client Partner, Bdc Advisory Services

3 months ago

Montréal QC, Canada Business Development Bank of Canada Full time

We are banking at another level.

Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:
- Flexible and competitive benefits, including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few- In addition to paid vacation each year, five personal days, sick days as necessary, and our offices are closed from December 25 to January 1- A hybrid work model that truly balances work and personal life- Opportunities for learning, training and development, and much more...

POSITION OVERVIEW

The Client Partner, BDC Advisory Services conducts business development activities, assesses client needs and provides consulting solutions to improve or ensure the competitiveness of Canadian small and medium-sized enterprises (SMEs). The incumbent of this position works closely with the Advisory Services delivery teams and with Financing to ensure the proper execution of consulting projects, customer satisfaction and the achievement of sales objectives.

CHALLENGES TO BE MET- Play a key role within BDC Advisory Services and conduct business development activities to maintain and nurture a strong pipeline of opportunities to achieve sales objectives.- Participate in the preparation and execution of the region's business development plan.- Adopt a value-added sales or commercial approach by conducting research and compiling strategic information on customers, their business lines, economic and market trends.- Through strategic questions, discussions and diagnostic tools, assess and prioritize clients' business requirements to increase their competitiveness. Recommend the appropriated consulting solutions and facilitate assignments to the appropriate delivery teams based on customer needs.- Ensure that service offerings are well-designed and unambiguous, and that the stated scope of work and deliverables reflect priorities. Act as a resource for BDC Advisory Services and manage the client experience. Work closely with the delivery teams and with Financing to respond to client requests and address issues.- Follow up on project deliverables based on service offerings to ensure client satisfaction. In collaboration with the delivery team, evaluate the project and measure client satisfaction, once the project is completed.- Stay abreast of the evolving needs and issues of businesses in the region.- Leverage business assets and cross-functional capabilities to create maximum value for clients and create new opportunities for BDC.- Stay up to date on BDC Advisory Services' offerings and solutions, as well as BDC's technology environment, tools, policies and procedures.

WHAT WE ARE LOOKING FOR- Bachelor's degree in commerce, business administration or a related discipline. MBA is an asset- 5 + years of experience in business development and client program portfolio management with an established consulting firm, or experience in business development, sales or management with a company- Proven skills in achieving revenue goals- Business acumen- Strategic vision and high emotional intelligence- Strong customer relationship management skills- Excellent communication and negotiation skills- Team and entrepreneurial spirit- Ability to adapt quickly in an ever-changing environment- Strong ability to build and maintain productive relationships, and to collaborate with internal colleagues and client groups at all levels- Results-oriented and self-motivated- Innovative thinking and creative problem-solving skills- Experience in the financial services sector or with SMEs is an asset- Experience in many sectors of activity is an asset- Good communication skills in both official languages (French and English), both oral and written, is required.

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