Housekeeping Manager

6 days ago


Mississauga, Canada Holiday inn Express & Suites Toronto Airport West Full time

Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action.

Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. CANDIDATE PROFILE Education and Experience
- High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR **2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration. CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets**
- Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.
- Inspects guestrooms on a daily basis.
- Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
- Inventories stock to verify adequate supplies.
- Supports and supervises an effective inspection program for all guestrooms and public space.
- Verifies all employees have proper supplies, equipment and uniforms.
- Communicates areas that need attention to staff and follows up to verify understanding. **Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.**
- Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities
- Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
- Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.
- Schedules employees to business demands and for tracks employee time and attendance. **Verifies employees understand expectations and parameters.**
- Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
- Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.
- Observes service behaviors of employees and provides feedback to individuals. **Verifies employee recognition is taking place on all shifts.**
- Participates in an on-going employee recognition program.
- Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.
- Participates in employee progressive discipline procedures.
- Celebrates successes and publicly recognizes the contributions of team members. Ensuring Exceptional Customer Service
- Sets a positive example for guest relations.
- Understands the brand's service culture.
- Participates in the development and implementation of corrective action plans to improve guest satisfaction.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Responds to and handles guest problems and complaints. **Strives to improve service performance.**

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Mississauga, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Housekeeping management: 1 year (preferred)


  • Housekeeping Manager

    4 months ago


    Mississauga, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...


  • Mississauga, Canada Easton's Group of Hotels Inc. Full time

    Job Overview Manage the housekeeping and laundry operation to ensure product quality standards are met and optimum service is provided to guests according to hotel and company business objectives. **Responsibilities**: - Manage the day-to-day activities of the housekeeping department, plan, schedule, and organize work to ensure proper coverage....

  • Housekeeping Manager

    4 months ago


    Mississauga, Canada Hilton Garden Inn Toronto Airport West Full time

    *Responsibilities* - Oversee and manage the housekeeping staff to ensure all rooms and public areas are maintained to the highest standards - Develop and implement cleaning schedules and procedures - Train and supervise housekeeping staff on proper cleaning techniques - Inspect rooms and public areas to ensure cleanliness and compliance with hotel...


  • Mississauga, Canada Holiday inn Express & Suites Toronto Airport West Full time

    Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and...


  • Mississauga, Canada Hilton Full time

    As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Supervisor will perform the following tasks to the highest standards. **What will I be doing?** As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep...

  • Housekeeper

    7 months ago


    Mississauga, Canada Alliance Group & Staffing Full time

    We are seeking a reliable and detail-oriented **Housekeeper **for one of clients in **Mississauga, ON (Near Erin Mills)**. As a Housekeeper, you will be responsible for maintaining cleanliness and organization in residential settings. Your attention to detail and excellent time management skills will ensure that our clients' homes are kept in pristine...


  • Mississauga, Canada Hilton Full time

    Housekeeping Floor Supervisor **What will I be doing?** As a Housekeeping Floor Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards: - Allocate work duties to Team Members - Perform routine...


  • Mississauga, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    Housekeeper Job DescriptionbeBee Professionals in Mississauga is seeking a reliable and detail-oriented Housekeeper to join our cleaning team. As a Housekeeper, you will be responsible for maintaining the cleanliness and comfort of residential and commercial properties.Key Responsibilities:Clean and sanitize bathrooms, kitchens, and living spaces to the...


  • Mississauga, Canada Manga Hotels Full time

    The Housekeeping Team Supervisor will assist the Manager in overseeing the smooth operation of the Housekeeping Department and take charge in the absence of the Manager **Job Description**: - Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas - Ensure that daily inspections and progress...


  • Mississauga, Canada Fairfield Inn & Suites by Marriott Toronto Airport Full time

    The Housekeeping Team Supervisor will assist the Manager in overseeing the smooth operation of the Housekeeping Department and take charge in the absence of the Manager **Job Description**: - Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas - Ensure that daily inspections and progress...


  • Mississauga, Canada Fairfield Inn & Suites by Marriott Toronto Airport Full time

    The Housekeeping Team Supervisor will assist the Manager in overseeing the smooth operation of the Housekeeping Department and take charge in the absence of the Manager **Job Description**: - Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas - Ensure that daily inspections and progress...


  • Mississauga, Canada Fairfield Inn & Suites by Marriott Toronto Airport Full time

    The Housekeeping Team Supervisor will assist the Manager in overseeing the smooth operation of the Housekeeping Department and take charge in the absence of the Manager **Job Description**: - Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas - Ensure that daily inspections and progress...


  • Mississauga, Canada Fairfield Inn & Suites by Marriott Toronto Airport Full time

    The Housekeeping Team Supervisor will assist the Manager in overseeing the smooth operation of the Housekeeping Department and take charge in the absence of the Manager **Job Description**: - Inspect and check the work assigned to employees to ensure cleanliness, sanitation and orderliness of assigned areas - Ensure that daily inspections and progress...

  • Executive Housekeeper

    5 months ago


    Mississauga, Canada Hilton Garden Inn Toronto Airport West Full time

    Job Overview* *Responsibilities* - Oversee and manage the housekeeping staff to ensure all rooms and public areas are maintained to the highest standards - Develop and implement cleaning schedules and procedures - Train and supervise housekeeping staff on proper cleaning techniques - Inspect rooms and public areas to ensure cleanliness and compliance with...

  • Housekeeper

    7 months ago


    Mississauga, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...

  • Housekeeping

    7 months ago


    Mississauga, Canada Shannex Full time

    Owned and operated by Shannex, The Glenerin Inn & Spa creates a memorable experience for its guests in the grandeur of its history and heritage by providing a distinctive level of hospitality from its caring and gracious staff. A place to relax and recharge, the casual elegance of the Inn is here for guests to celebrate all the precious moments in life with...


  • Mississauga, Canada Best Western PLUS Toronto Airport Full time

    Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel under the supervision of the Executive Housekeeper. Promotes an atmosphere of cleanliness and superior customer care for hotel guests. Job Duties: - Hires, trains and evaluates department personnel - Directs all activities of the...


  • Mississauga, Ontario, Canada beBee Professionals Full time $30,000 - $45,000

    We are seeking a reliable Housekeeper (m/f/d) to join our cleaning team at beBee Professionals in Mississauga. The successful candidate will be responsible for cleaning and maintaining residential and commercial properties, ensuring they are spotless and comfortable for clients.Key Responsibilities:Clean and sanitize bathrooms, kitchens, and living...

  • Housekeeping Aide

    3 hours ago


    Mississauga, Canada Sienna Senior Living Full time

    If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us! The Housekeeping Aide is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection. As a Housekeeping Aide your typical day will impact in the...

  • Housekeeping Attendant

    7 months ago


    Mississauga, Canada Verve Senior Living Full time

    Come join us and help make a difference in the lives of older adults! As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day! Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence...