Coordinator - Westjet Vacation -payment Services

4 months ago

Calgary, Canada WestJet Full time

**Why WestJet**:
Every WestJet journey has the potential to enrich lives; a career with us is no exception.

WestJet arrived on the Canadian airline scene in 1996 and changed the industry for the better. We made air travel more affordable for Canadians and now we're going global.

**Join us and love where you’re going.**

**Please note**:
This is a Hybrid role where you will need to work out of our Calgary Campus 3 days / week.

The WestJet Vacations Accounts Payable Coordinator (WVI APC) is responsible for the reconciliation of WestJet Vacations supplier statements for payment release as per contractual payment terms. The WVI APC will receive supplier statements and complete the review of bookings details against operational cost lines, processes matched bookings, investigates amount discrepancies, engages with multiple internal departments, resolves account issues and delivers consistently professional responses for payment and remittance enquiries.

**Responsibilities**
- Responsible for the management of WestJet Vacation supplier accounts payables.
- Performs supplier statement reconciliations with payment release.
- Adheres to internal control narratives for payment exceptions handling.
- Builds effective relationships with internal business units such as WVI Operations, Product, Accounts Receivables and Accounts Payables.
- Delivers professional and accurate responses in a timely manner to meet service levels and contractual terms.
- Communicates with internal business units for operational investigations and adjustments.
- Organizes and maintains supplier documentation in compliance with internal audit requirements and narratives.
- Resolves account discrepancies by engaging with appropriate internal stakeholders.
- Supports opportunities for process improvements, increased efficiencies and cost reductions.
- Remains adept and reactive to high volume processing with increased complexities.
- Collaborates with team members and senior coordinator for rotational supplier support.
- Supports ad-hoc projects or functional related duties.

**Experience and Demonstrated Knowledge**
- 3 to 6 years working experience in TTS Softvoyage or related tour operator systems.
- 3 to 6 years working knowledge of WestJet Vacations or equivalent.
- Business degree/ diploma or related experience
- Intermediate to advanced knowledge of Microsoft Outlook, Excel, Teams and SharePoint.
- High functioning with exceptional organizational and time management skills.
- Strong communication skills required to communicate complexities concisely and accurately with internal and external parties, demonstrating professionalism in both written and verbal communication.
- Ability to analyze and navigate high volumes of data.
- Ability to meet deadlines while accurately completing high volume processing.
- Collaborative skills to build strong, positive relationships with diverse groups.

**The benefits of being a WestJetter**:
WestJet provides all WestJetters with a competitive total rewards package. On top of that, we offer:

- A fun and friendly culture with colleagues who work together to win
- Travel privileges for you and your family, effective from your start date
- Savings and Benefit programs that are flexible to meet your specific needs

**About WestJet Group of Companies**

Together with WestJet's regional airline, WestJet Encore, we offer scheduled service to more than 100 destinations in North America, Central America, the Caribbean and Europe and to more than 175 destinations in over 20 countries through our airline partnerships.

**Our Safety Promise**

At WestJet, the safety and security of our people and our guests is a core value and at the heart of what we do. As safety and security is a shared responsibility, it is expected that you will use safe work practices to ensure your well-being and the safety of others.

WestJet recognizes that the use of Alcohol and Drugs can adversely impact a safe work environment and the well-being of others including guests, suppliers and the public, as well as place WestJet's operations at risk. All roles that are identified as safety sensitive are required to pass a Pre-Employment Alcohol and Drug Test as per WestJet's Alcohol and Drug Policy.

**Our Commitment to Diversity and Inclusion**

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