Scale Operator; Toronto Metals Recycling

6 months ago

York, Canada Gerdau Full time

**Job Summary**:
Operates Scales to weigh incoming and outgoing vehicles for either delivery or pickup of scrap materials. Will be dealing with customers on daily basis. Customer service and multitasking skills are highly desired.

**Nature and Scope**:
**Principal Accountabilities**:

- Enthusiastic greeting of customers and direct them to various locations in the facility
- Record weights and other supporting documentation on tickets. This includes accurate recording of load deductions (non-conforming material), re-pricing as directed by Buyers, printing and distributing scale tickets as required.
- Maintain daily records of all purchases and sales transactions
- Process scale payments including pay adjustments; contact the Buyer to discuss contracts details and any changes
- Issue cash payments for customers that require immediate payment.
- Must be able to manage difficult customer situations effectively and professionally.
- Answer main telephone line and redirect all calls accordingly.
- Constantly maintain radio contact with the appropriate yard personnel including and being aware of Emergency calls and proper handling of different types of situations.
- Maintain and implement safe work procedures while ensuring all guests have been informed of and adhere to proper PPE requirements.
- Manage the work area by keeping all paperwork processed and neatly filed as well as maintaining cleanliness and orderliness of scale house and workstations according to 5S Standards.
- Daily cash reconciliation; review ticket purchases and complete daily cash count

**Skills and Abilities**:

- This position must have basic MS Office computer skills and be able to communicate well with others.
- They must also have the ability accurately multitask at a fast pace positive manner.
- Must possess excellent telephone skills.
- Ability to communicate effectively when dealing with customers, carriers, and company drivers.
- High School Diploma or GED. Post-secondary education preferred.

**#46879**

Pay: From $23.43 per hour

Expected hours: No less than 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Paid time off
- Tuition reimbursement
- Vision care

Schedule:

- 12 hour shift
- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- York, ON M9L 1M3: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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