Server Assistant

3 months ago

Vancouver, Canada Published By Northland Full time

**THE OPPORTUNITY**

Published On Main is currently searching for passionate individuals to join our growing team as **SERVER ASSISTANT.**

START DATE: Immediately

This position is FULL TIME/PART TIME

Benefits include:

- Extended medical & dental plan for FULL TIME (MIN 32 HRS/WK) employees, available after 90 days probationary period
- Gratuities
- Daily staff meal
- Employee Discount Program
- Employee Recognition Program

OVERVIEW

As a Server Assistant you essential in guiding our guests’ dining experience through efficient service support and a keen understanding of our restaurant’s story, ensuring that every guest encounter is smooth and memorable.

RESPONSIBILTIES

SERVICE SUPPORT & DELIVERY
- Efficiently deliver and present dishes to guests, ensuring timeliness and accuracy with each course.
- Provide assistance with table maintenance, including clearing dishes and resetting tables to facilitate a seamless dining experience.

MENU KNOWLEDGE & GUEST INTERACTION
- Possess a solid grasp of our menu offerings and the stories behind our culinary ethos to enrich guest interactions.
- Share insights and narratives of our dishes and their ingredients, engaging guests in the Published on Main dining experience.

DINING ROOM EFFICIENCY
- Assist with dining room operations, swiftly clearing tables, managing tableware, and contributing to overall service flow.
- Ensure the dining area is well-maintained and ready to receive guests at any moment.

CUTLERY, PLATEWARE & GLASSWARE
- Diligently polish cutlery, dishes and glassware, maintaining a stock of clean and ready-to-use items at all times.
- Oversee the care and presentation of serving ware, aligning with the restaurant’s standards for quality and cleanliness.

TEAM ENGAGEMENT & CULTURE
- Foster a collaborative and supportive atmosphere, working alongside the service team to enhance efficiency and morale.
- Embrace team dynamics with enthusiasm, assisting colleagues to uphold a harmonious service environment.

STANDARDS & COMPLIANCE
- Adhere to the restaurant’s service standards, policies, and procedures.
- Maintain compliance with health and safety regulations, ensuring guest and staff wellbeing during service.
- Note: This job description is intended to provide a general overview of the responsibilities and tasks associated with this position. Duties and responsibilities may vary based on the specific needs of the organization. Additional duties may be assigned as needed to support the restaurant's operations and objectives._

**QUALIFICATIONS**

Previous restaurant experience is required, preferably minimum one year. A love of food, wine and cocktails and a desire to learn and grow in the hospitality industry is a bonus.
- The ability to work on their feet for the length of the shift, and lift/carry up to 25lbs.
- The ability to work under pressure in a fast-paced and demanding environment, especially during peak hours.
- The ability to learn and understand the restaurants menu and ingredients.
- A keen eye for detail, ensuring that their work meets the highest standards.
- The confidence to adapt quickly and handle unexpected situations.
- Effective communication and listening skills, teamwork skills and the confidence to follow directions efficiently.

Weekend and evening availability is a must.

All applicants must legally be permitted to work in Canada.
- Our goal is to be representative of our community, by fostering an inclusive and diverse environment where every person has an equal opportunity to enjoy a successful career. Hiring decisions are made based on qualifications and operational needs, not influenced by race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth, unrelated criminal conviction, or any other protected ground. Reasonable accommodation is available for qualified individuals with disabilities, upon request._

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