Red Seal Appliance Technician

2 weeks ago


Edmonton, Canada Titan Appliance Repair Full time

**About us**

Titan Appliance Repair is a small locally owned and operated Appliance Repair Company. We service the Edmonton & surrounding areas, providing high quality customer service.

We are looking for a reliable licensed Appliance Technician to undertake trade responsibilities as a part of the Titan team. You will be responsible for delivering high-quality customer service and ensuring the completion of assigned tasks.

**Duties**
- Deliver excellent service and client communication
- Assist with product information and education
- Complete assigned reports and taskings on time
- Identify and assess customers’ complaints to repair the product
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods tools
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

**Skills**
- Proven experience as Appliance Technician
- Ability to multitask and stay organized
- Excellent communication skills (verbal & written)
- Strong interpersonal skills with a customer-oriented approach
- Technical Certificate is required

Schedule:

- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Edmonton, AB: reliably commute or plan to relocate before starting work (required)

Work Location: In person



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