Claims Coordintor

Cooke is a global seafood company with operations in North America, Europe, South America and Australia. Our company’s success is driven by our dynamic, highly-skilled and innovative management team, supported by dedicated employees who live in coastal communities and contribute to the local area’s economy and sense of community.

Reporting to the Senior Regional Health and Safety Manager, the Claims Coordinator is part of a high-performance, professional team responsible for providing support and advice for injury management within Cooke’s operations.
- Prepare for and participate in monthly & weekly compensable claim check-ins.
- Maintain database of current and past claims, capturing all updates weekly.
- Maintain accurate records on sequence of events during life of claim within the internal reporting system.
- Perform duties within the WCB Management team and provide support to operations throughout the injury management process.
- Work in conjunction with the Occupational Health Department
- Work together with site/facility supervisors and managers to gather required information and documentation to complete electronic submissions to the applicable Compensation Board.
- Coordinate with site/facility supervisors and managers to offer modified duties in accordance with an injured worker’s shift cycles and functional ability to prevent time loss.
- Respond within 48 hours upon receiving communications from workers compensation boards.
- Review and verification of monthly claim cost statements.
- Participate in Return-to-Work Planning Meetings with WCB, Occupational Therapists, HR.
- Assist in administering all Cooke's Worker’s Compensation Provincial accounts.
- Perform other related duties incidental to the work described herein.

**Qualifications**:

- Must be able to work in a fast-paced environment.
- 1-2 years’ experience in the in WCB claims management.
- Strong verbal and written communication skills in English
- Solid proficiency in MS Office programs.
- Effective communication, facilitation, collaboration, organizational and interpersonal skills;
- Able to evaluate alternative solutions and develop sound conclusions, recommendations, and courses of action;
- Excellent organizational and time management skills, with the ability to deal with multiple projects and deadlines;
- Demonstrated ability to work effectively in a fast-paced, dynamic team environment;
- High level of integrity and work ethic;
- Ability to successfully handle stressful situations efficiently and effectively;
- Ability to follow both verbal and written instruction;
- Critical thinking and analytical problem-solving are essential, with the ability to independently make tough decisions.
- Proven leadership, negotiation, and problem-solving skills;
Additional Information
- Office environment.
- Manual dexterity required to operate computer and related hardware.
- Sitting, standing, and walking.

Cooke offers full-time year round employment, competitive rates and a competitive benefits package which includes health and dental as well as a company matched pension.

**The Opportunity**

The role description is just one part of the story. This is an opportunity to grow, to stretch, to work within the parameters of the role but stretch to your fullest potential. We are a team that counts performance, we reward contribution, and we recognize talent. It is about being at the center of the fastest growing company in Atlantic Canada and knowing you are part of that growth. The ability to bring your passion for learning, desire for growth, and energy for moving your career forward is what we offer.

**The Why**

Why Cooke? Simple - because we are a company that rewards initiative, resourcefulness, and work ethic. We will champion your growth and provide you with the platform to create your path, your career, and your future.