Payroll Services Manager

3 weeks ago

Alberta, Canada Federated Co-operatives Limited Full time

Federated Co-operatives Limited (FCL) is hiring a Payroll Services Manager on a temporary basis (up to 12 months) on our People and Culture team. This position is a remote opportunity and can be based across Western Canada.

If you are a customer-focused leader, have a high attention to detail and thrive in a fast-paced environment this is an opportunity for you

**What you’ll do**:

- Be responsible for leading and overseeing the payroll function, which also includes managing the compliance requirements of the annual payroll cycle, and delivering clear and reliable payroll information.
- Lead the implementation of changes to leading-practice operations, ensure new controls are in place when required, and payroll reporting is in compliance with corporate policies, union contracts, labour laws and payroll and pension legislation.
- Monitor, analyze, and implement legislative changes within the organization.
- Ensure a high standard of customer support is provided by evolving the payroll team’s Service Level Agreements (SLAs) based on customer feedback, handling of escalated inquiries, monitoring performance, and coaching the team.
- Direct the Payroll team regarding proper payroll procedure, changes to accounting systems, new and existing programs, and procedural changes.
- Actively communicate with internal Corporate and local Co-op Accounting, Audit, and Tax to review cross-departmental impacts and reconciles data sharing.
- Provide direction and respond to escalated enquiries from payroll team, employees and managers regarding payroll issues, union and non-union benefits and pension enrolment, eligibility, and termination.
- Oversee the maintenance of payroll records, payroll processing, reconciliations, payroll tax reporting, benefit program deductions, union dues deductions, vacation allocation rates and remittances of all deductions withheld in accordance with provincial and federal laws and regulations.
- Work with the IT team in the maintenance of the payroll program to ensure integrity of payroll data.
- Ensure government taxation rates, benefit premium rates and provincial minimum wage rates are updated in the payroll system as required.
- Identify program requirements and request modifications to improve functionality and ensure compliance with ever changing provincial and federal payroll legislation.

**Who you’ll work with**:
You will work closely with the HR Connect team, and will report into the Director, HR Inquiry & Operating Services. This team strives to cultivate a culture of collaboration, community, and support.

**Why it matters**:
We help local Co-ops grow and thrive by offering a range of professional services, including marketing, market research, information technology, human resources, accounting, risk management and business development.

**Who you are**:
You are looking for a career in Payroll Services and:

- Have 8+ years of experience within accounting and/or payroll out of which 5+ years include people management.
- Have a diploma in Business or Accounting.
- Professional Accounting Designation (CMA, CGA, CA) or Certified Payroll Manager (CPM), or Payroll Compliance Practitioner (PCP) required.
- Familiarity with Oracle Human Capital Management (HCM) is considered an asset.
- Are a leader focused on ensuring a high standard of customer support is provided.
- Are results oriented and strive for excellence and continuous improvement.
- You believe in collaboration, building relationships and value the perspectives of others.

**What we offer**:

- Competitive salaries, short-term incentives, a comprehensive benefits package, and an employer-contributed pension plan.
- Encouragement to take advantage of learning opportunities to grow and develop as a Team Member.

As this position is considered a position of trust, you may be required to complete a criminal record check in accordance with FCL policies.

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