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**Position Summary**:
The primary objective of the Childcare Manager role is to oversee the efficient operations of the Métis Family Services Society Childcare Centre on a day-to-day basis ensuring that the centre’s operations are aligned to meet the principles of cultural safety and trauma informed practice.
The Childcare Manager will play a crucial role in defining program methodologies, with a special emphasis on Métis culture, establish and implement policies and procedures, developing a staffing plan, and managing various aspects of labor relations, from hiring to performance management, and employee exits.
The Childcare Manager maintains responsibility for the day-to-day operations including facility and equipment compliance, licensing, program development and service delivery and evaluation, business operations within the program such as financial and human resource matters.
The Childcare Manager will provide daily supervision, leadership, and mentorship within the Childcare Programs, including supervising the Early Childcare Educators and Early Childcare Educator Assistants. The Childcare Manager will ensure the work of their team is integrated and managed to provide a beneficial level of services to the client and community members served.
**Reports to**: The Director of Programs and Practice, Child and Family Development.
**Key Duties and Responsibilities**:
Key duties and responsibilities of this position will be carried out in accordance with MFS, the Ministry of Children & Family Development (“MCFD”) and Métis Nation British Columbia (“MNBC”) policies and procedures. Key Duties and Responsibilities include:
1. Managing the day-to-day operations of the Childcare Centre:
- Responsible for the implementation of a trauma informed and culturally competent practice approach in day-to-day operations of the Childcare Centre.
- Ensures compliance with municipal, provincial, and federal policies and regulations.
- Liaises with childcare and family agencies throughout Mission including other childcare and family resource centres, ministries of government responsible for childcare and family services, and professional associations.
- Develops (or oversees the development and maintenance of) effective childcare policies and procedures manuals.
- Oversees registration of children including oversight and primary responsibility for wait-list management and communication strategies.
- Facilitates a mechanism for ongoing feedback on program quality from families and responds to sensitive and common inquiries or complaints from families and/or members of the community.
- Oversees the updates and maintenance of the Childcare Centre’s online presence.
- Ensures that adequate security is maintained in the facility.
- Works on the floor as an Early Childhood Educator as backup for situations where staff are not available.
- Identifies families needing outreach and connects them to Métis Family Services and local support organizations as required.
- Develops a supply list and oversees procurement processes to ensure all necessary materials and equipment are acquired to support activities and other program needs.
- Ensure the Childcare Centre's compliance with all health, safety, and licensing regulations.
2. Manages the Childcare Centre personnel including:
- Oversees and plans for staff recruitment, retention and well-being, including interviewing, hiring, training and supervising Early Childcare Educators and Early Childcare Educator Assistants, in accordance with the Agency Policies and Procedures Manual and the Indigenous Services Collective Agreement.
- Interviews and hires new staff
- Develops and implements a comprehensive labour management strategy that minimizes costs while maintaining appropriate staffing levels and ratios.
- Manages the use of vacation time and/or overtime to ensure the unit’s salary liability is mínimal. Authorizes vacation/accrued time and maintains appropriate records.
- Sets performance expectations and oversees performance and training plans.
- Carries out workplace investigations, applies progressive discipline, and terminates staff employment as required.
- Manages staff succession and progression planning.
- Provides leadership and support to Childcare staff regarding their daily activities.
- Conducts regular communications, planning and strategy meetings with staff and appropriate stakeholders.
- Completes staff scheduling, on site payroll, evaluating job performance, conducting performance appraisals and coaching.
- Oversees or designates supervision of practicum students.
- Leads and supports key opportunities for staff recognition.
- Ensures personnel comply with the Community Care Facility Act.
3. Manages the Childcare program budget including:
- With the Director of Finance and the Director of Programs and Practice, Child and Family Development, develops and administers annual budgets to meet the program’s annual and long-range financial plannin
