Windows Sysadmin

Additional duties may include support of third party systems or operating systems as required.

**Responsibilities**:

- Develop a strong relationships and provide a very high level of service to our growing client base
- Contribute to overall proactive support initiatives
- Provide remote and on-site support
- Respond to monitoring alerts to quickly identify trouble source and implement resolution
- Create and maintain client documentation
- Contribute to client projects as required
- Work with a team of professionals and share knowledge

**Requirements**:

- Minimum 4 years’ experience in helpdesk/support role in an IT environment
- Experienced in the management of multi-platform hardware and software environments including Microsoft Windows Server 2008-2019, Active Directory, Exchange 2010 and higher, networking (TCP/IP) required.
- Previous experience with a Managed Services Provider would be an asset
- Experience with HyperV or VMWare virtual server environments is desirable.
- Scripting with Powershell, batch, bash, and python is desirable.
- Industry Certification(s) (one or more of Network+, Security+, MCP, MCSE, MCITP, VCA, CCNA, ITIL)
- Excellent organizational skills
- Excellent verbal and written skills
- Committed to providing the highest level of customer service and responsiveness.
- Experience with Windows desktop and server operating systems
- Experience with Active Directory, DNS and DHCP
- Experience with Backup and Disaster Recovery solutions
- Experience in networking including routing, VPN’s and VLAN’s
- Knowledge of integrating Mac into a Windows environment is a definite asset
- Proven ability to work independently and as part of a team.
- Valid driver’s license and your own vehicle is required