In Home Technician

1 month ago

Thunder Bay, Canada Shaw Communications Full time

A little about us
What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.
The role
Our Consumer Operations team is hiring in (location) As an In Home Technician, you’ll provide an exceptional customer experience to Shaw customers while installing and servicing our products. As the face of this experience, you’ll leverage your outstanding customer service skills, technical aptitude, and passion for learning to build lasting connections with our customers.

**We offer**:

- Unit based compensation - your income will be based on pre-determined rates for each service call and work order completed, and will vary depending on how much you do and how entrepreneurial you are;
- Comprehensive health & dental benefits (+ optional investment, savings plans, and more);
- Incredible employee discounts on Shaw services, referral bonuses, opportunities to test products and major corporate discounts;
- An opportunity to develop your career at a company invested in your professional growth
- We mean it. We’re serious about your development Not only will we provide comprehensive training, you’ll have the opportunity to springboard your career here at Shaw.
A typical day

**As an In Home Technician, you will**:

- Install and service Internet, Video, Digital Phone, and Home Entertainment equipment and services for our customers;
- Demonstrate, promote and sell the features, advantages, and benefits of Shaw’s products and services;
- Respond to and resolve customer service issues independently, partnering with other team members as required to ensure one-call resolution;
- Exchange and collect Shaw equipment to ensure our products are performing at efficient and optimal levels;
- Maintain accurate inventory information for equipment;
- Ensure all work orders are coded accurately and submitted in a timely manner;
- Provide exceptional customer service, representing Shaw in a positive and professional manner in the community.

Your skills/experience
- Minimum Grade 12 education.
- Experience in customer service and customer-facing environment;
- Previous experience working in trades (carpentry or electrical) and the ability to work with hand tools and power tools, would be an asset but not a requirement;
- Ability to perform work safely in all types of conditions, both indoor and outdoor;
- Excellent interpersonal skills and a customer-focused approach that enables you to deal with challenging situations with integrity, empathy and sincerity;
- Highly self-motivated, passionate about technology, and willing to learn and adapt;
- Ability to problem-solve in the moment and a strong attention to detail;
- Ability to possess and maintain appropriate tools and equipment to perform the duties;
- Maintenance of a valid provincial driver’s license and the ability to produce an annual driver’s abstract;
- Requirement to possess and maintain a vehicle that meets Shaw’s specifications, insurance requirements and safety standards;
- The ability to perform all aspects of job including climb/carry ladders and poles, lift/move heavy objects, work in a crouched position and confined spaces.

Meet the team
- This position requires the successful completion of a criminal background check
- We provide services for our customers 7 days a week, so you must be able to work various shifts including evenings, weekends, and statutory holidays.

Other details
- This position requires the successful completion of a criminal background check

  • Service Technician

    1 month ago

    Thunder Bay, Canada SUPERIOR Home Health Care Full time

    **Job Position**: Service Technician, Level 2 **Job Type**:Permanent, Full Time **Schedule**: Monday - Friday, 40 Hours Per Week, Additional Hours as required **Benefits**: Group Health/Dental Benefits **Compensation**:Competitive Wage **SUPERIOR Home Health Care** is your local source for home medical equipment. We have been locally owned and operated...

  • Service Technician

    3 days ago

    Thunder Bay, Canada SUPERIOR Home Health Care Full time

    **Job Position**: Service Technician, Level 2 **Job Type**:Permanent, Full Time **Schedule**: Monday - Friday, 40 Hours Per Week, Additional Hours as required **Benefits**: Group Health/Dental Benefits **Compensation**:Competitive Wage **SUPERIOR Home Health Care** is your local source for home medical equipment. We have been locally owned and operated...

  • In Home Technician

    24 hours ago

    Thunder Bay, Canada Rogers Communications Full time

    At Rogers, we put our customers first in everything we do! We’re growing our Customer Experience teams and are looking for team members who are committed to showing our customers and Canadians that we are with them all the way. Our Customer Experience team is enthusiastic, empathetic, and moved to make a difference -we’re passionate about people and...

  • HVAC Apprentice Technician

    1 week ago

    Thunder Bay, Canada Reliance Home Comfort Full time

    Find Your Limitless with RelianceBy joining Reliance as an HVAC Apprentice Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • HVAC Apprentice Technician

    1 week ago

    Thunder Bay, Canada Reliance Home Comfort Full time

    Find Your Limitless with RelianceBy joining Reliance as an HVAC Apprentice Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • HVAC Apprentice Technician

    2 weeks ago

    Thunder Bay, Canada Reliance Home Comfort Full time

    HVAC Apprentice Technician Thunder Bay, ON, 1112 Russell Street, Unit 2, Thunder Bay, Ontario, Canada Req #4099 May 30, 2024 Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technicianyou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are...

  • HVAC Apprentice Technician

    1 week ago

    Thunder Bay, Canada Reliance Home Comfort Full time

    HVAC Apprentice Technician Thunder Bay, ON, 1112 Russell Street, Unit 2, Thunder Bay, Ontario, Canada Req #4099 May 30, 2024 Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technicianyou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are...

  • HVAC Apprentice Technician

    11 hours ago

    Thunder Bay, Canada Reliance Home Comfort Full time

    HVAC Apprentice Technician Thunder Bay, ON, 1112 Russell Street, Unit 2, Thunder Bay, Ontario, Canada Req #4099 June 11, 2024 Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technicianyou’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are...

  • HVAC Apprentice Technician

    1 week ago

    Thunder Bay, ON, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • HVAC Apprentice Technician

    2 weeks ago

    Thunder Bay, ON, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • HVAC Apprentice Technician

    1 week ago

    Thunder Bay, ON, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • HVAC Apprentice Technician

    1 week ago

    Thunder Bay, ON, Canada Reliance Home Comfort Full time

    Find Your Limitless with Reliance By joining Reliance as an HVAC Apprentice Technician you’ll become an important team member and will be provided with the tools you need to succeed. We have ambitious growth plans and are looking for Team Members who want to grow with us. At Reliance, we pride ourselves on the fact that we provide limitless opportunities...

  • Appliance Repair Technician

    23 hours ago

    Thunder Bay, Canada Quality Appliances Repair Full time

    **Part-Time / Full-time Appliance Service Technician - Contract/Commission-Based** **Company Name**: Quality Appliances Repair **Location**: Thunder Bay, ON Quality Appliances Repair, an authorized repair service for home appliance manufacturers, is currently seeking Part-Time Appliance Service Technicians to join our team in Thunder Bay, ON. This...

  • Appliance Repair Technician

    3 weeks ago

    Thunder Bay, Canada Quality Appliances Repair Full time

    **Quality Appliances Repair is seeking Part-Time Appliance Service Technicians in THUNDER BAY, ON. The successful applicant will be able to demonstrate extraordinary customer service skills. Proficiency with computers and using technology are a must in our organization. Strong technical aptitude is an asset, however, being of high-quality character is the...

  • Jr Installer/jr Technician

    1 week ago

    North Bay, Canada Reliance Home Comfort Full time

    LEARN, DEVELOP AND GROW - WITH RELIANCE Junior Technician/Junior Installer What do we offer? - Competitive wages and Bonus opportunities - Consistent full-time hours and opportunity for overtime - Company vehicle, tools, uniform and equipment all provided - Paid apprentice leave for eligible Team Members - On-the-job training and defined Career Paths to...

  • Home Installation Technician

    7 days ago

    Thunder Bay, Canada The Power Centre Full time

    **Knowledge** - Telephone & Data Network - Audio / Video & Home Theater, Satellite and CATV - Structure and mounting - Construction codes - Skill with hand tools - Structure & mounting principals - Technology & changing systems **Skills** - Deductive reasoning & problem solving - Diagnostic tools - Installation methods - Cable schedules - Professional...

  • Archaeological Field Technicians

    3 weeks ago

    Thunder Bay, Canada WSP Full time

    Waasigan Transmission Line Project Archaeological Assessment Field Technicians Archaeological Field Technicians are needed on a short-term contract basis to assist with the Waasigan Transmission Line Project Stage 2 Archaeological Assessment. WSP Canada Inc. is looking to hire Field Technicians to work alongside WSP archaeologists as part of our project...

  • Telecommunications Technician

    23 hours ago

    Thunder Bay, Canada McDonald General Services Corp Full time

    **WHO WE ARE** MGS Corp. is an expanding company specializing in residential and commercial Fiber-to-the-Home telecommunications installations since 1996. Successful job applicants for the telecommunications technician position will receive 6 - 10 weeks of "on the Job" training, working with an experienced telecommunications technician. Our...

  • Archaeological Field Technicians

    1 week ago

    Thunder Bay, Canada WSP Canada Full time

    Waasigan Transmission Line Project Archaeological Assessment Field TechniciansArchaeological Field Technicians are needed on a short-term contract basis to assist with the Waasigan Transmission Line Project Stage 2 Archaeological Assessment. WSP Canada Inc. is looking to hire Field Technicians to work alongside WSP archaeologists as part of our project...

  • Archaeological Field Technicians

    3 weeks ago

    Thunder Bay, Canada WSP Canada Full time

    Waasigan Transmission Line Project Archaeological Assessment Field TechniciansArchaeological Field Technicians are needed on a short-term contract basis to assist with the Waasigan Transmission Line Project Stage 2 Archaeological Assessment. WSP Canada Inc. is looking to hire Field Technicians to work alongside WSP archaeologists as part of our project...