Supervisor, Community Programs

1 month ago


Mississauga, Canada City of Mississauga Full time

Req ID: 24212

Vacancy Type: Permanent

Number of Positions: 2

Closing Date: 12/13/2023

**Job Summary**:
Facilitate the development, implementation and supervision of diversified recreation programs to meet the needs of the community.

**Duties and Responsibilities**:

- Research, develop, organize, administer, evaluate and market/promote a comprehensive menu of programs to meet the needs of all age groups and a diversity of clients
- Ensure timely and effective resolution of customer questions, complaints, concerns, and issues.
- Incorporate and model the HIGH FIVE® Principles of Healthy Child Development in program delivery where appropriate
- Work closely with other centre program supervisors, Library, Schools, Community Agencies, Facility Operations, Operational Planning, and various other partners
- Participate as part of the building supervisory team and assist in the general supervision of the building (including Manager on Duty shifts), programs, staff; and maintain excellent public relations and customer service.
- Ensure a coordinated approach of service delivery, space utilization and maximize cross-over programming.
- Encourage community involvement in the use of the facilities.
- Hire, coach, train, schedule and supervise staff.
- Coordinate a diversified part-time staff compliment which will include specialized instructors for the delivery of recreation services.
- Expand program delivery through the use of volunteers, committees, outside agencies and partners
- Maintain all required statistics and prepare reports as required.
- Recommend and monitor annual operating budget.
- Ensure compliance to existing City Recreation Standards and Corporate Policies.
- Other duties as required

**Skills and Qualifications**:

- Post-secondary education in Recreation, Phys Ed, Kinesiology or a related field
- Minimum 3 years progressive experience
- Valid Driver’s License is an asset
- May require some lifting of supplies/materials.
- Exposure to computer keyboards and screens. Primarily office environment.
- Knowledge and experience in the development, design and delivery of general interest recreation programs and camps (including budget management, staff supervision, volunteer dynamics and community development).
- Ability to demonstrate excellent customer service skill in working with staff, community groups, outside agencies and public.
- Must be able to demonstrate leadership skills and the ability to work in a team environment.
- Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships.
- Ability to work in a changing environment and interest in broadening your experience is desired.
- Proficient computer skills in Active Net registration system is an asset
- Knowledge of R3/SAP is an asset.
- Must have current CPR, Standard First Aid Certification, HIGH FIVE - PHCD, Quest 1 and Quest 2 (or willing to obtain within the first 6 months of start date).
- Must be able to come into the office 5 days per week
- Must be willing to work evenings and weekends

Hourly Rate/Salary: $ 85,155.00 - $ 113,541.00
Grade: F
Hours of Work: 35
Work Location: River Grove CC and Cawthra CC
Department/Division/Section: CMS/Community Services Dept, CMS/Recreation & Culture Division, Program Delivery
Non-Union/Union: Non Union

If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.

If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.

We are an Equal Opportunity Employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.



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