Supervisor/server

7 months ago


Nanaimo, Canada LaStella Trattoria Full time

Supervisor/ Server position,

**Duties**:

- Lead role in FOH; training, scheduling, serving
- Lead FOH team during service; cash/ bill issues, guest issues when needed, assisting tables when needed.
- Ensure food and beverages are served to customers in a timely manner
- Ensure customer satisfaction by addressing any concerns or requests
- Collaborate with kitchen staff to ensure excellent service

**Skills**:

- Prior management experience in a restaurant a must
- 5+ years serving experience
- Knowledge of food safety regulations and best practices
- Ability to work well in a fast-paced environment
- Proper time management
- Proficiency in bartending techniques is a plus
- Experience with conflict resolution and guest satisfaction
- Strong customer service skills with a friendly and positive attitude

**Salary**: $16.75-$22.00 per hour

Expected hours: No less than 20 per week

**Benefits**:

- Discounted or free food

Flexible Language Requirement:

- French not required

Schedule:

- Evening shift

Supplemental pay types:

- Tips

**Experience**:

- serving: 5 years (required)

Licence/Certification:

- Serving It Right (required)

Ability to Commute:

- Nanaimo, BC V9R 2T5 (required)

Work Location: In person


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