Parts - Assistant Parts Manager

4 weeks ago

North Vancouver, Canada The Jim Pattison Auto Group Full time

The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and personal development within our company. We are looking for individuals who can contribute to our business operations today and our future growth. We encourage those with the required experience and interest to apply.

Jim Pattison Volvo Cars North Vancouver has a new opportunity for anAssistant Parts Manager to join our team

**Overview**:
Reporting to the Fixed Operations Manager, you will be passionate about providing exceptional customer service to both internal and external clients. As anAssistant Parts Manager you must be self-motivated, high energy, a team player and results-oriented with a proven track customer service excellence.

**Responsibilities**:

- Manage and reduce aging inventory and order to maximize discounts and bonuses.
- Plans, implements and attains parts department objectives and goals.
- Promptly meet and greet parts customers in a friendly and courteous manner.
- Listen to customers’ reasons for requesting certain parts and accessories.
- Provide accurate quotes for all parts or accessories recommended.
- Efficiently provide parts to technicians for vehicle repair and maintenance.
- Contact potential new wholesale customers and ask for business.
- Complete month end reports and duties in an accurate and timely manner.
- Ensure invoices are accurate, paid and closed.
- Prioritizing customer satisfaction by ensuring personnel are responsive, courteous and respectful while working to increase parts sales.
- Attend training courses as directed by management.

**What we value**:

- Minimum 3 years experience in a dealership parts position.
- Previous brand experience is preferred but not mandatory.
- Automotive parts experience is an absolute must.
- Forward facing customer service experience an asset.
- Experience with ordering, tracking and stocking required.
- High school diploma or equivalent required.
- Experience with DMS software such as Reynolds (ERA), CDK, and or PBS an asset.
- Excellent organizational and realistic time management skills.
- Ability to work well in a team and on own initiative
- Ability to work in a fast-paced environment with ease.

**What we offer**:

- Competitive wages.
- Exclusive discount offers.
- Comprehensive benefits package.
- Recognition and rewards program.
- From Customer Service to Administration, we have opportunities for growth and development.
- Amazing colleagues and a great working environment.

If you like to set yourself apart with a challenging opportunity, we would like to hear from you.

We would like to thank all applicants for their interest in this exciting opportunity; however, only those selected for an interview will be contacted directly.

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