Housing/shelter Program Lead

4 weeks ago


Winnipeg, Canada 1JustCity Inc Full time

**Housing/Shelter Lead**

**Full-time Permanent**

40 hours per week

**Anticipated start date**:ASAP

**Salary**:$54,442.08 to $56,896.80
(depending on experience)
Generous Benefit package

**Shift**:Days with evening and weekend hours may be required.

**Reports to**:Executive Director

**About 1JustCity**

1JustCity operates drop-in sites in three vulnerable Winnipeg neighborhoods: the West
End, West Broadway, and Osborne Village. In the winter months, we also operate an
Emergency Overnight Warming Shelter called Just a Warm Sleep.

We provide services to over 1200 unique individuals weekly and work with people living in poverty; experiencing homelessness or precarious housing, mental health issues and/or addiction, social isolation, oppression due to race or gender identity, and more.

Our programs include daily drop-ins, where guests are welcome for healthy meals, a cup of coffee, and social interaction. We also provide an Indigenous Cultural Program which gives accessible opportunities for Indigenous and non-Indigenous people alike to experience Indigenous culture and engage in concrete reconciliation action. We provide programs for guests to enhance their lives and resources to assist them in accessing the services they need.

Our work is grounded in relationships, and our drop-ins are places where people are known by name and are loved. While we provide for basic needs, we also strive to offer programs that are transformational and change lives for the better.

Learn more: 1justcity.ca.

The Housing/Shelter Lead manages the housing initiatives at 1JustCity. This individual supervises the Housing Support Staff and provides short and long-term support to community members in finding housing and preventing evictions. The Lead oversees the warming shelter and its staff from November to March.

As a member of the Leadership Team, the Housing/Shelter Lead has a pivotal role in the organization and the community.

**Duties and Responsibilities**
- Provides supervision to the Housing Program Team (at various sites)
- Coordinate the operation of the Emergency Warming Shelter from November -March including organizing food delivery and security, recruiting and training volunteers and working with security and other shelters and outreach teams to ensure guests are receiving the support they require in finding a place to sleep each night, facilitating weekly staff meetings, submitting incident reports, being on-call, and coordinating guest services with Site Lead’s.
- Support participants in obtaining and transitioning into housing, and maintaining their housing through systems navigation, supportive counseling, education, and advocacy.
- Managing a caseload of individuals who require ongoing support in obtaining housing or keeping the housing they have through eviction prevention.
- Ensure home visits are conducted to support follow up on individuals who have been housed or if an eviction has been prevented. Liaise with landlords, caseworkers and other individuals to advocate on behalf of participants.
- Have knowledge of and ability to navigate community resources and government systems.
- Attend housing/shelter sector working group meetings on behalf of 1JustCity.
- Create and facilitate information sessions for guests to educate individuals on how to be a good tenant..
- Build relationships with social service providers to support guests in navigating government systems and social services to meet their needs.

**Human Resources Planning and Management**
- Review resumes and participate in the interview and hiring process.
- Manage a team of support staff and volunteers, including onboarding and training of new staff and volunteers, and volunteer recruitment.
- Provide consultation and supervision, feedback and support to staff and volunteers.
- Provide performance feedback to staff and develop goals with each staff member.
- Provide staffing information to the Financial Coordinator for payroll and benefits.
- Review relevant policies with staff and ensure policies are followed.
- Ensure staff receive the training they require to perform their duties.

**Operational Planning and Management**
- Coordinate speakers and facilitate information sessions on community resources, tenancy rights and responsibilities, etc.
- Compile documentation and statistics for reporting and tracking work completed with guests.
- Provide statistics required by grantors and complete reports required by the deadline provided.
- Draft procedures for Executive Director approval for the shelter program.
- Participate in leadership meetings.
- Provide regular updates on the programs to 1JustCity Site Leads and written reports to the Executive Director on a monthly basis.

**Education and Qualifications**:

- 3-5 years of experience working in the housing sector is required. A University or
College degree in a Human Services field or relevant experience.
- Experience providing support to participants who have or are experiencing proble



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