IT Support Technician

3 weeks ago


Vancouver, Canada Think Communications Full time

_Technical Support Specialist - Tier 2_
**Relocation to Vancouver, BC area is REQUIRED to be considered for this role**

**Overview**

Looking to enjoy an exciting career with a fast paced and family comes first organization? Think Communications is a Technology Integrator with a core focus on procurement, design, implementation and on-going support of our client’s IT environment. Our slogan is “great peoplegreat ideas” and we truly believe that this is the secret to our success. Think’s team of professionals each have on average 15+ years of industry experience and many have managed or run their own successful businesses prior to joining us. Having this first-hand experience in business gives Think the unique ability to understand the challenges that companies face when looking for business solutions.

**Job Summary**

**Responsibilities**
- Respond to service tickets within SLA's
- Provide on site and remote support to end users in Vancouver and surrounding area
- Administer workstations, servers, networks and backup storage devices
- Keep track of time using timesheets
- Troubleshooting a variety of VPN clients, firewalls, wireless access points, and managed switches as well as a basic understanding of subnetting
- Provide escalations where required
- Seek opportunities and provide recommendations in client environments
- Participate in weekly meetings with team
- Clear communication and documentation
- Demonstrate empathy to clients under pressure

**Requirements**:

- Minimum 3 years IT experience required
- Minimum 2 years Customer Service experience required
- Class 5 driver's license with car required
- In-depth understanding of Windows Server 2012-2019, including essential services such as AD, DNS, DHCP, and network shares an asset
- Ability to manage virtual machines in HyperV and VMWare hypervisors an asset
- Vendor and Network related certificates an asset
- Available to work overtime or weekends if required

**Why Join our Team?**
- Work / Home Life balance
- You get your birthday off
- 2 weeks holidays minimum to start
- Full company benefits package
- Company supplied laptop
- Mentoring from senior level engineers
- Opportunities for career growth within organization

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00-$65,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Paid time off

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Experience**:

- system administration: 3 years (preferred)

Licence/Certification:

- Drivers License (required)

Work Location: Hybrid remote in Vancouver, BC

Application deadline: 2023-08-14
Expected start date: 2023-08-14


  • Support Technician

    1 day ago


    Vancouver, Canada Quicktech Full time

    ROLE : Support Technician - Entry Level DESCRIPTION:  Quicktech is looking for a full-time Technical Support Technician at the Entry Level to join our current talented team of technicians in Vancouver​ MISSION : To provide prompt, educated and courteous support resolving the clients' first level technical issues, escalating when it is beyond your...


  • Vancouver, Canada PHS Community Services Society Full time

    **IT SUPPORT TECHNICIAN- TEMPORARY** **JOB DESCRIPTION** Reporting to the Manager of Technology, the Information Technology (IT) Support Specialist assists in onsite and off-site information management and computing systems providing enterprise-wide IT support for all departments and all levels of staff. **SOCIETY PHILOSOPHY** PHS Community Services...

  • IT Support Technician

    1 month ago


    Vancouver, Canada STEMCELL Technologies Full time

    **Job Description Summary**: STEMCELL is looking for an IT Support Technician to join our team. You will be responsible for the day-to-day support of end-user IT equipment and cloud-based apps and tools used by STEMCELL staff. This is a varied role, including support of cloud apps and services like Google Workspaces, common end-user IT equipment (Windows,...


  • Vancouver, Canada Quicktech Full time

    ROLE : Support Specialist DESCRIPTION:  Quicktech is looking for a full-time Support Specialist at the Intermediate Level (Tier 2) to remotely join our current talented team of technicians in Vancouver MISSION : To provide prompt, educated and courteous support resolving the clients' first and second level technical issues. You will also act as an...


  • Vancouver, Canada Teck Resources Limited Full time

    The Desktop Support Site Support role (known as the Technician) at Teck Resources is a Tier 2 end user support position. As the title suggests, this role involves in-person support and is expected to be carried out on-site throughout the week, with no remote-work or work from home capability to be expected. The core responsibilities of this role encompass a...

  • Help Desk Technician

    1 month ago


    Vancouver, Canada Umbrella IT Services Full time

    Umbrella I.T. Services is a growing managed service provider that has been in business for 9 years. We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own...


  • Vancouver, Canada PHSA Full time

    **Pharmacy Systems Application Support Technician** BC Cancer Agency Vancouver, BC In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is...


  • Vancouver, Canada Teg Bains Specialists Inc. oa TBITS IT Specialists Full time

    About us: TBITS is a high quality, multi-platform integrated Managed IT provider with local representation in the Greater Vancouver area and on Vancouver Island, and remote support across North America. Offering Cloud-based solutions and a variety of technological services, the company supports a variety of industries. Our business address: 10160 Springmont...


  • Vancouver, British Columbia, Canada Teg Bains Specialists Inc. oa TBITS IT Specialists Full time

    About us: TBITS is a high quality, multi-platform integrated Managed IT provider with local representation in the Greater Vancouver area and on Vancouver Island, and remote support across North America. Offering Cloud-based solutions and a variety of technological services, the company supports a variety of industries.Our business address:10160 Springmont...

  • Av Technician

    1 month ago


    Vancouver, Canada University of British Columbia Full time

    Staff - Non Union Job Category Non Union Technicians and Research Assistants Job Profile Non Union Salaried - Research Assistant /Technician 4 Job Title AV Technician Department UBC IT | Audio Visual Support | Audio Visual Support Technicians Compensation Range $4,558.75 - $5,354.67 CAD Monthly Posting End Date May 25, 2023 Note: Applications...

  • Technician - Rtms

    1 month ago


    Vancouver, Canada Lookout Housing and Health Society Full time

    **JOB POSTING: (Technician - rTMS) CASUAL** **Salary: $23.79 per hour** **Position Summary**: **Key Responsibilities**: The technician will administer rTMS treatments according to prescribed protocols, and accurate positioning of rTMS equipment. Patient comfort, safety and communication during treatments is a top priority. The technician will review,...


  • Vancouver, Canada Umbrella IT Services Full time

    Umbrella I.T. Services is a growing managed service provider that has been in business for 9 years. We help our clients leverage technology to meet their unique goals. We focus on building and maintaining long-term relationships with our clients by providing them with pro-active, process-based I.T. services that they can rely on while developing their own...


  • North Vancouver, Canada Impact North Shore Full time

    This is a Service Canada – Summer Jobs position. The successful candidate must be a youth aged 15 to 30 years. Under the direction of the IT Manager, the User Support Technician will support the frontline implementation of organizational IT policies, procedures, and security standards. The role will also be responsible for providing assistance, advice, and...


  • Vancouver, Canada MineSense Technologies Ltd. Full time

    Field Services – Field Services Support / Be part of something incredible. Metals are necessary for our world, but mining historically faced issues with waste, sustainability, and inefficiencies. MineSense is changing that. Our solutions reduce mining waste and environmental impacts while increasing profits and efficiencies. Backed by the best in venture...

  • Laser Technician

    4 weeks ago


    Vancouver, Canada Dermapure Full time

    Job description Under the supervision of the Clinic Director, the **Laser Technician** (aesthetician or nurse) offers professional treatments and ensures a follow-up with our clientele. The technician is responsible for providing medical-aesthetic treatments according to the needs of the clientele and the service offered, in addition to advising the...


  • Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...


  • Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...


  • Vancouver, Canada Metatribe Contracting Ltd Full time

    **About Metatribe**: At Metatribe Contracting, our top priority is to deliver the best service, on schedule and with excellence. We are a team of skilled and creative minds tailoring solutions for the Construction Industry. - **Our Mission**:_ _To serve the construction industry through innovation, quality work, respect for our clients and team, open...


  • Vancouver, Canada Eminence Organic Skin Care Full time

    Location: 530 West Broadway, Vancouver BC, Canada Core hours: Monday to Friday from 8am – 4:30pm PST This position is required to be onsite 5 days a week Role Summary As the Facilities Maintenance Technician, you will work closely with the Lead Facilities Maintenance Technician to support the day-to-day operations of two Vancouver-based locations - a...


  • Vancouver, Canada Gig Life, LLC. Full time

    Gig Life, LLC. is hiring Corporate Audio-Visual Technicians for various events and venues. Job Overview Audiovisual (AV) technicians set up and run the sound, lighting, video equipment used to conduct live events such as meetings, sports games, business conventions, and concerts. They mix soundboards, play video recordings, program lighting, coordinate...