Receptionist, Dcri

**Join Del Condominium Rentals**: Building Communities, Growing Careers
Come Build Your Future with Us
Although our brand is well known, our strength comes from the talented individuals who make up our company. Our employees are passionate and driven and work collectively to develop some of the largest and most complex projects within the Greater Toronto Area.
We recognize our employees are the key to our success and we invest in creating a strong corporate culture that promotes:

- Professional development opportunities,
- A diverse and robust suite of benefits and perks,
- Social and sustainable impact within our company and in the communities we build, and much more.

As a Del Condominium Rentals employee, you are contributing to our purpose, standard of excellence, and building homes for people today and the generations of tomorrow.
Who We Are
Del Condominium Rentals, a division of the Tridel Group of Companies, is the largest and most recognized rental property management provider in the Greater Toronto Area. Del Condominium Rentals is the leading GTA-based property management company providing services and expertise to owners / investors of condominium residences as well as their tenants. At Del Condominium Rentals, we offer peace of mind to homeowners through our reliable rental management solutions including leasing, tenant services, accounting, and maintenance & repair. We pride ourselves on quick problem resolution and maximizing homeowner revenues.
**Join Tridel**: Building Communities, Growing Careers
Come Build Your Future with Us
Although our brand is well known, our strength comes from the talented individuals who make up our company. Our employees are passionate and driven and work collectively to develop some of the largest and most complex projects within the Greater Toronto Area.
We recognize our employees are the key to our success and we invest in creating a strong corporate culture that promotes:

- Professional development opportunities,
- A diverse and robust suite of benefits and perks,
- Social and sustainable impact within our company and in the communities we build, and much more.

As a Tridel employee, you are contributing to our purpose, standard of excellence, and building homes for people today and the generations of tomorrow.
Who We Are
Del Condominium Rentals (DCRI), a division of The Tridel Group of Companies, is the largest and most recognized rental property management provider in the Greater Toronto Area. Del Condominium is the leading GTA-based property management company providing services and expertise to owners/ investors of condominium residences and their tenants. At DCRI, we offer peace of mind to homeowners through our reliable rental management solutions including leasing, tenant services, accounting, and maintenance & repair. We pride ourselves on quick problem resolution and maximizing homeowner revenues.
The Role
What You’ll Be Doing
- Answer incoming calls and efficiently forward them to the respective staff members.
- Manage incoming and outgoing mail, parcels, and provide assistance with courier services.
- Receive and distribute incoming mail/faxes, including renewal documents.
- Maintain an activity log of suite keys.
- Verify leases received via the front desk for all required signatures.
- Send greeting cards for team signatures (e.g., birthdays, congratulations, sympathy).
- Act as the Designated Fire Warden.
- Assist in administering N1 and N2 renewals.
- Assign Zendesk tickets to Customer Service Specialists based on priority, ensuring timely and efficient issue resolution.
- Accept and record all cheques, money orders/drafts via mail, in person, courier, or drop box.
- Accept late payments from tenants and coordinate with the Legal department.
- Provide administrative support for customer service duties as needed.
- Perform filing tasks as required.
- Forward owner's mail and update the Owner's Mail Log.
- Keep office and kitchen supplies well-stocked, ensure cleanliness of kitchen areas and proper functioning of dishwashers and coffee machines.
- Ad hoc tasks as required to meet business needs.

Who You Are
- 3+ years of receptionist/administrative assistant experience.
- Previous experience in the hospitality industry is considered an asset.
- Exceptional customer service and communication skills.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Strong attention to detail and problem-solving skills.
- Proficiency in Microsoft Office Suite and Microsoft Teams.

Supporting Inclusion & Belonging
Supporting Inclusion & Belonging