Counter Sales

7 months ago


Red Deer, Canada ECCO Supply Full time

_Do you thrive in a fast-paced environment? Do you enjoy working with people? Do you have excellent customer service skills?_
- Our team is looking for a Counter Sales to manage the customer service level, from order taking up to and including shipping of product. This role will deal with all customers in a friendly and professional manner and process all sales inquiries and orders quickly and expediently._

**RESPONSIBILITIES**
- Process all telephone sales calls as quickly as possible
- Deal with customers at counter, in a professional and expedient manner
- Phone customers when back orders are available and also on brokerage items
- Handle all inquires from branches as quickly as possible
- Co-ordinate all out of town shipments and special instructions orders with shipping department
- Maintain an up to date sales catalogue with pricing, specifications, etc.
- Maintain a good working relationship with co-workers, customers, suppliers and supervisors
- Maintain counter sales area including showroom and displays in a clean and organized fashion
- Telephone solicitation (when time permits) to develop new customers
- Participate in yearly inventory count
- Other duties as deemed necessary by management

**QUALIFICATIONS**:

- Post - Secondary Education - _an asset_
- Previous Sales experience, including fireplace/ AC sales experience _- an asset_
- Strong computer skills, with the ability to multi-task data-entry and order processing efficiently
- Ability to adapt/response to different types of personalities
- Excellent communication skills; high energy, enthusiastic with proven people skills and ability to work as part of a team and independently
- Must be willing to attend educational courses to supplement their existing professional experience for a period of time deemed suitable by management

**ABOUT OUR COMPANY**
- ECCO Heating Products is a manufacturer and a full-service wholesale distributor of HVAC supplies and equipment with sixteen sales branches located in Canada & U.S._ _For over 60 years, ECCO has enjoyed continual growth and achieved market leadership in HVAC._

**Benefits**:

- Dental care
- Extended health care
- RRSP match

Schedule:

- Monday to Friday

Application question(s):

- Are you legally authorized to work in Canada? Kindly respond with a "Yes" or "No"
- For how many years have you been involved in the wholesale or HVAC industry?

Work Location: In person



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