Neighbourhood Manager

3 weeks ago


Victoria, Canada University of Victoria Full time

Organizational Unit- University of Victoria -> Student Affairs -> Residence Services- Posting Close Date- 29 June 2023- Please note that positions will close at 4 p.m. on the closing date.- FTE- 1.0- Salary Grade- $65,701.00 - $85,446.00- Additional Posting Information- N/A- Salary posted will be pro-rated based on FTE- Classification- PEA /SG10- Start Date- 7/17/2023- End Date- 7/16/2024- Employee Group:
- PEA - Term- # of Hires Needed- 1- Category- General Management- About this OpportunityThe University of Victoria is one of Victoria's largest employers and one of Canada’s best diversity employers. Together we are more than 5,000 dedicated faculty, librarians and staff supporting the University of Victoria’s diverse academic programs, world-class research and commitment to civic engagement.

**Two positions available**:
**Position 1**: Sunday to Thursday (including statutory holidays), 3:30pm to 11:30pm through the academic year (September to April) and Monday to Friday, 9am to 5pm May to August. One year contract starting as early as July 17, 2023.

**Position 2**: Works a rotating schedule that includes evenings, weekends and statutory holidays through the academic year (September to April) and Monday to Friday, 9am-5pm (May to August). One year contract starting as early as July 17, 2023. See the shift rotation schedule attached.

**The salary range for this position is**:
**Recruitment range: $65,701- $72,440** starting salary determined by the PEA Collective Agreement.

**Performance range: starting salary to max of $85,446** is available through annual performance increases.
- Job SummaryThe Division of Student Affairs helps to transforms students' lives by supporting and inspiring the highest standards of student learning and success, community engagement and staff development. The Division is comprised of over 30 reporting units in six departments: Athletics and Recreation, Campus Services, Indigenous Affairs, Office of the Registrar, Student Recruitment and Global Engagement, and Student Services. The Student Services department includes a diverse range of services including Health, Counselling, Residence, the Centre for Accessible Learning, the Office of Student Life, Academic Advising, and International Student Services.

Residence Services, a unit within the division of Student Affairs, provides accommodation, programming and education to the on-campus student community, in addition to providing a summer conference operation for off-campus customers. Residence Life and Education, a department within Residence Services aims to provide students with a safe and welcoming community where they are supported in their learning and personal development.

Reporting to the Associate Director, Residence Life and Education, and to the Student Conduct Officer, the Neighbourhood Manager is one of five front-line positions having leadership responsibilities both within an assigned residence neighbourhood and in collaboration with the Residence Services leadership team across residence. The NM provides leadership and oversight in the direct management of a residence community comprised of approximately 400-600 students, as well as fulfilling residence wide responsibilities in areas such as emergency and crisis response; student conduct and follow-up; reporting of facilities issues; and hiring and training of student staff (and volunteers). The NM is guided by the mission, values and priorities of Residence Services, focusing on the development of a positive living environment that promotes academic success, leadership development, citizenship and engagement, personal growth, respect, and inclusion among student staff and residence students.

As part of their organization-wide responsibilities, the NM provides front-line after-hours emergency and crisis response on evenings and weekends (during assigned shifts); oversees and implements student conduct and follow-up processes; and assists the Residence Life and Education team in the hiring and training of all student-staff. Emergency response includes, but is not limited to issues involving high level student mental health, escalating student and community conduct and conflict issues; harassment and bullying, risk assessment, medical and/or facilities emergencies, and front desk operations

During the academic year (September to April) the NM participates in a work shift rotation on a 5-week cycle from September to April, consisting of morning, afternoon and night shifts.

During May to August and holiday closures, the shift rotation may be adapted to meet operational needs. During the summer the NM also assists in the day-to-day oversight of evening and weekend front desk and conference guest operations as required, as well as providing emergency response.
- Job RequirementsA minimum of an undergraduate degree, preferably in a related field (e.g. Conflict Resolution, Social Work, Counselling Psychology, Education) and a minimum of 4 (four) years of profes


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