It/operations Supervisor
2 weeks ago
Headquartered in Oakville, Ontario, JF Fabrics Inc, operating for 40+ yrs., is one of the leading Canadian wholesaler / distributor of home decorative fabrics, trim, drapery hardware, and wallcovering.
JF sells to over 15,000 customers throughout North America. The diversified customer base includes large retailers, designers and upholsterers. As well, JF serves the hospitality, marine and RV industries.
The JF Vision is to be the leader in our Industry through reliability, Innovation and Inspiration. We succeed by engaging and enhancing our customers experience through extraordinary service, quality product and our unwavering commitment to in stock and on time delivery. Continuous improvement is a focus throughout the organization.
JF Fabrics is immediately seeking an energetic and skilled IT/Operations Supervisor.
- Supervising and motivating employees. Recruiting quality employees to provide high-quality IT/Operational support. - Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
- Designing and implementing departmental policies, procedures, goals, and objectives; Evaluating and reporting on department metrics to upper management and developing strategies to improve department metrics and performance.
- Planning and executing departmental budgets.
- Ensuring priorities are on target and that the team has a clear outline of same.
- Working with 3rd Party Vendors to keep projects on track and to ensure that priorities are updated. Monitoring and testing ongoing projects and ticketing new projects
- Working with Shopify, Word Press and API’s to monitor, maintain, and grow our Website and Web Portal - Work with 3rds Party Vendor for maintenance and improvements.
- Run existing SLQ’s to update systems and be involved with new SQL’s as required.
- Scheduling, modifying and/or designing Crystal Reports and designing new reports
- Scheduling Crystal reports and ensuring the schedules go as implemented
- Generating Pricing and/or price lists by Margin on demand.
- Oversea Running and monitoring Nightly/Month Ends/Year Ends on AS400. Setting up new users/security on system. Ongoing maintenance/improvements to website, phone, networks, wifi systems.
- Setting up new PC’s and software for new users
- Participate in improvement projects to system. Assist with testing and implementation of projects
- Document Procedures and protocols for various systems.
- Be proactive in suggesting improvements for scaling issues/hardware upgrades/software, etc.
**Personal Skills and Abilities**:
Ability to lead and direct the team while maintaining a positive, confident professional demeanour
Ability to communicate effectively in the English language both orally and in writing.
Impeccable attention to detail
Ability to prioritize and adapt to changing requirements in a well-organized manner.
A passion for learning and love of a changing environment
**Functional Experience, Skills and Abilities**:
Expert level of knowledge and abilities in Microsoft Office
Experience with API’s and endpoints and ability to test and creating/running SQLs.
Experience with IBM and AS400, Crystal or database reporting program is an asset
Experience with Network and PC set up and ongoing maintenance
A degree in Computer Sciences or related field and a minimum 2 years Supervisor Experience
Full time, Monday to Friday, 40 hours per week. We offer competitive wages, a diverse and fair workplace, a great benefit package,.
**Salary**: $85,000.00-$95,000.00 per year
**Benefits**:
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Tuition reimbursement
- Vision care
Schedule:
- 8 hour shift
- Monday to Friday
COVID-19 considerations:
All employees are required to submit proof of full vaccination status, unless medically exempt (proof of medical exemption required).
Application question(s):
- Are you currently eligible to work in Canada?
- Do you hold a degree in computer sciences or related field?
Licence/Certification:
- eligibility to work in Canada? (preferred)
Work Location: In person
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