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Manager, Marketing Science Operations

1 month ago

Toronto, Canada Scene+ Full time

**Who we are**

At Scene+, we foster an entrepreneurial spirit that drives our mission: making tomorrow even more rewarding for our members. As a unique joint venture between Cineplex, Empire, and Scotiabank, and a network of partners, we have spent over 17 years delivering unparalleled rewards and experiences.

As we scale and evolve, our focus on innovation and technology is redefining what it means to be an iconic brand that prioritizes a member-centric experience. Data is not just a tool for us—it’s the engine powering our growth strategy and our journey to becoming Canada’s most beloved loyalty program. We leverage it to provide personalized rewards and create meaningful connections with our members.

Joining Scene+ now means stepping into a role where your passion and skills can make a tangible impact on millions of members. With rewards for every lifestyle, we believe there’s always something to look forward to. Come be a part of our journey—create exceptional outcomes, collaborate across teams, and shape the future with us.

**Who we need**

Reporting to the Director, Data Science, we are looking for a Manager, Marketing Science Operations to take ownership for a function that bridges data science and marketing. You will play a critical role in managing the data infrastructure, analytics tools, and processes, enabling the scale of high quality campaign marketing at Scene+. You will lead collaboration across marketing science, member engagement, and client delivery, resulting in successful campaign initiatives. You will create actionable insights and optimize marketing performance

This is a hybrid role, working 5 days over a 2 week period in the office.

**What's in it for you**
- Impact._ We are a data science-driven company. Our customer database is one of Canada's largest and most complex, with data from dozens of partners and millions of members and their transactions. This is an opportunity to make an impact on multiple levels at a national organization, identifying metrics and developing strategies that maximize marketing effectiveness.
- Exposure. _You are looking for an opportunity to focus on the data side of marketing as an individual contributor. You will have the chance to work on an expansive array of advanced analytical projects, implement processes that support our rapid growth, and optimize marketing operations to drive scalability and efficiency.
- Professional development._ From leveraging the latest tools and technologies to contributing new ideas, you will be part of a team and an organization that values innovation and fresh perspectives. We have a proven history of supporting the growth of our people. You will work with a manager who nurtures a collaborative environment, enabling everyone to achieve exceptional results. Whether you want to nurture your people leadership skills and grow into a senior manager, move into a general marketing role, or join one of our parent companies, there is always something to look forward to.

**You will**:

- Drive strategy and insights. You will uncover actionable insights that inform marketing strategies, creative approaches, and channel optimization. You will develop reporting tools and dashboards to provide stakeholders with clear visibility into key performance metrics, enhancing decision-making.
- Enhance operational efficiency. You will oversee the development and implementation of scalable marketing operations processes that support rapid growth, focusing on efficiency and maximizing team productivity. You will ensure that marketing teams have seamless access to the information they need for campaigns, customer insights, and performance tracking.
- Foster cross-team collaboration. You will work closely with cross-functional teams to ensure alignment on data collection, analysis, and interpretation, ensuring insights are impactful and actionable. You will collaborate on defining core metrics, setting objectives, and crafting strategies that drive marketing success and optimize campaign effectiveness.
- Lead with vision. You will provide operational leadership by continuously evaluating and refining processes to maintain a high standard of data accessibility and quality, helping the marketing team operate at peak performance.
- Verify quality assurance. You will work with data engineering to automate data delivery for campaigns, ensuring timely, reliable access to key data points. You will conduct quality assurance checks to verify data accuracy and prevent workflow disruptions.

**You have**:

- The background. You have expertise in bridging marketing and data. You have an operational mindset and a strong business acumen. You may be coming from a marketing agency or a large corporation such as a bank, major media, or telecom company. You have built your marketing science experience working on data teams in marketing campaign execution and campaign analytics.
- The project management skills. You come with insights and best pract