Produce Clerk

5 months ago

Burlington, Canada Fortinos Full time

**Why is this role important**

Our** Store Team Members **are inspired doers. They help provide a positive in-store shopping experience by ensuring the store is always ready with available products that meet customer needs to live life well. Our Clerks inspire our customers through delightful conversation and knowledge of products.

**What you’ll do**
- Provide great customer service by ensuring the store shelves are stocked and by responding to customer needs
- Maintain and stock product displays and shelves that meet company standards
- Ensure accurate product scanning and identify inventory needs and assist with ordering
- Setup company-directed promotions and programs
- Keep department areas neat and ensure health and safety standards

**Who you are**
- A team player with an attention for detail
- Driven and able to work independently in a fast-paced environment
- Resourceful and courteous when resolving customer questions
- Motivated to learn new things

**Duties and Responsibilities**:

- Ensuring exceptional customer service is provided in a courteous manner to maintain our reputation for friendly, effective, and personalized experience.
- To receive, unload and distribute merchandise to allocated sections as orders arrive;
- To prepare merchandise for display by trimming and packaging produce as per Company standards;
- To fill, rotate and maintain displays, ensuring the quality of produce meets Company standards;
- To follow the set guidelines as per updated version of the PEP Program (Produce Evaluation of Processes);
- To assist customers with any questions and maintain good customer relations;
- To maintain the sanitation standards and safety procedures in accordance with Company policy;
- To perform other general duties as assigned.
- Exceptional customer service skills
- Minimum 2 years’ produce experience in a retail environment;
- Flexibility to work a variety of hours including weekends;
- Must possess demonstrated leadership qualities with proven ability to delegate;
- Ability to prioritize and work in a fast-paced environment;
- Excellent communication and interpersonal skills.

**How You’ll Succeed**:
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

**NOTE**: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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