Front Desk Clerk, Hotel
3 weeks ago
Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:
- Expérience:
**Education**:
- Secondary (high) school graduation certificate
**Tasks**:
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
**Experience**:
- Experience an asset
**Support for persons with disabilities**:
- Participates in a government or community program or initiative that supports persons with disabilities
- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:
- Participates in a government or community program or initiative that supports newcomers and/or refugees
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and/or networking opportunities for youths
- Provides awareness training to employees to create a welcoming work environment for youths
**Support for Veterans**:
- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Supports Veterans in translating their military skills and experience into the language of the civilian job market
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
**Support for Indigenous people**:
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:
- Participates in a government or community program or initiative that supports mature workers
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers mentorship, coaching and/or networking opportunities for mature workers
**Supports for visible minorities**:
- Participates in a government or community program or initiative that supports members of visible minorities
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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front desk clerk, hotel
2 weeks ago
Lunenburg, Canada Smuggler's Cove Inn Full timeDurée de l'emploi: PermanentLangue de travail: AnglaisHeures de travail: 35 hours per weekEducation: Expérience: EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsResolve complaints and claims Provide information on hotel facilities and servicesProvide general information about points of interest in the...