Assistant General Manager

3 weeks ago

London, Canada The Mule (London) Full time

Hello London, we’re The Other Bird. We are a young, growing, and fun-loving company that believes in providing amazing culinary and service experiences. We are excited to have recently opened our famous restaurant **The Mule** in **London, Ontario**

The Other Bird is a hospitality family that includes _The Mule & Rapscallion & Co._(Hamilton, ON), _Burro _(Burlington, ON), _Hunter & Co. _(London, ON), and _The Mule_ (Port Dover).
- **The Basic Gist**_

The Assistant General Manager (AGM) works under the direction of the General Manager to assist in ensuring the operational success of both the front-of-house restaurant and bar operations of The Mule. The AGM is responsible for directly managing The Mule's Bar and FOH Managers, supporting The Mule’s day-to-day business needs, as well as contributing to long-term growth and development projects for The Mule with General Manager.
- **The Job**:_
- Work with the General Manager to manage the business aspects of the front-of-house, including the restaurant and bar, including things such as upkeeping with legislation, negotiating with suppliers, managing budgets, and setting goals.
- Ensure guests are given prompt, attentive, and unobtrusive service at all times.
- Act as the boss in the absence of The Mule’s General Manager, ensure proper front-of-house supervision at all times, and handle any and all complaints or issues that arise in a professional, helpful, and friendly manner.
- Oversee the hiring of all FOH staff including bartenders, servers, and hosts,
- Oversee the training and orientation of new team members, and ensure all necessary training is completed.
- Oversee FOH scheduling, monitor day-to-day FOH staffing levels, and effectively adjust labour accordingly.
- Oversee FOH inventory, and direct the FOH & Bar Managers to make adjustments as necessary.
- Ensure that policies and procedures are followed at all times, including health & safety and steps of service.
- Liaise with the General Manager, FOH, and Bar Managers, as well as BOH Management, to ensure effective cooperation and communication at all times.
- Take a proactive role in encouraging teamwork, cooperation, productivity, and a positive attitude within the working environment.
- Be able to access and understand all functions of Silverware, and report weekly hours and shift reports as needed.
- At the end of all shifts, assist in completing all necessary daily reports and approving all cash-outs as necessary
- Work as part of the FOH team in any position, including bartender, server, or host, as needed.
- Oversee facilitating meetings such as regular staff meetings, performance improvement meetings, and annual/probationary reviews.
- Assist with the coordination of special events in conjunction with The Mule’s General Manager and the Other Bird’s Sales Team.
- **How Much Work & When**:_
- 40-44 hours per week
- Must be able to balance weekly schedule based on business needs.
- Must be able to adjust hours for administrative, social, or other needs outside normal business hours.
- We don’t want you to over-work, and we don’t want you to under-work. We just expect you to manage your time.
- **In Exchange For Work, We Will Give You**:_
- Salary, based on experience
- Health & Dental Benefits
- Paid Vacation Time
- The famous (and awesome) Other Bird staff perks
- **Your Boss Is**:_
- The Other Bird’s Vice-President of Operations and The Mule London's General Manager.
- **Ideally, You Have Experience / Education**:_
- 7+ years of experience working in the hospitality industry, specifically working in contemporary-casual restaurants/bars is required.
- 3+ years Front-of-House restaurant management experience is required.
- Post-secondary education in Hospitality Management will be an asset.
- **How to Apply**:_

**Job Types**: Full-time, Permanent

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off

Schedule:

- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- FOH restaurant management: 3 years (required)
- hospitality industry working: 7 years (required)

Licence/Certification:

- Ontario Smart Serve certification (preferred)
- Ontario Food Handler's certification (preferred)
- First Aid + CPR certification (preferred)

Work Location: One location

  • Assistant General Manager

    1 week ago

    London, Canada The Warehouse Group Inc. Full time

    **About us** We are professional and agile. Our work environment includes: - Food provided - Growth opportunities - Wellness programs **The role is responsible for**:The assistant general manager (AGM) helps the general manager to ensure that day -to-day business operations are running smoothly, and that our guests are having a memorable experience. The...

  • Assistant General Manager

    2 weeks ago

    London, Canada The Warehouse Group Inc. Full time

    **About us** We are professional and agile. Our work environment includes: - Food provided - Growth opportunities - Wellness programs **The role is responsible for**:The assistant general manager (AGM) helps the general manager to ensure that day -to-day business operations are running smoothly, and that our guests are having a memorable experience. The...

  • Hotel General Manager

    2 weeks ago

    London, Canada Hotel Rooms DivisionOperations Manager Full time

    **WE ARE HIRING** **GENERAL MANAGER - HOTEL** Do you have what it takes to put a smile on someone face? Can you lead a team of professional customer service specialists and hotel staff? Then we are looking for you! Come join our team and help us make a difference. Our team is looking for a General Manager who will be responsible for all aspects of hotel...

  • Assistant General Manager

    2 weeks ago

    London, Canada Buffalo Wild Wings Full time

    In most jobs, everyone doesn’t spontaneously erupt into applause and start raining down high-fives. At Buffalo Wild Wings, that’s just a Thursday night. This is the place to start the next phase of your restaurant management career. Whether you grow in our system here or your game-plan takes you elsewhere, we want you to have an experience that lasts a...

  • Assistant General Manager

    3 weeks ago

    London, Canada Pilot Company Full time

    Company Description Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil...

  • Assistant General Manager

    3 weeks ago

    London, Ontario, Canada Pilot Flying J Full time

    Company DescriptionPilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations...

  • ▷ [High Salary] Assistant General Manager

    4 weeks ago

    London, Canada Las Vegas Petroleum Full time

    Las Vegas Petroleum, a leading operator in the fuel and convenience store industry, is seeking an enthusiastic and experienced Assistant General Manager to join our team. This role is crucial in overseeing the daily operations and ensuring that our travel centers deliver top-notch service and quality to all customers. Key Responsibilities: - Assist the...

  • Assistant General Superintendent

    5 days ago

    London, Ontario, Canada TalentSphere Staffing Solutions Full time

    TalentSphere Staffing Solutions is seeking a skilled Assistant General Superintendent to join our team in GTA. The ideal candidate will have experience in overseeing daily on-site construction activities, monitoring project progress, and ensuring compliance with health and safety regulations.About the JobThis is a fantastic opportunity for a professional...

  • General Manager

    2 weeks ago

    London, Canada London's Airport KIA Full time

    London's Airport KIA is seeking a General Manager with automotive experience working with and understanding the parts and service department as well as managing and overseeing the sales department. - Work with the manufacturer on a regular basis to meet goals and solve problems - Team lead all departments in the dealership - Bring a manager level of...

  • General Manager

    2 weeks ago

    London, Canada Old East Village BIA Full time

    **OLD EAST VILLAGE BUSINESS IMPROVEMENT AREA (OEVBIA)** JOB DESCRIPTION - BIA General Manager Reports to: OEVBIA Board of Directors **____________________________________________** **Old East Village, London, Ontario**: Old East Village is an eclectic neighbourhood unlike any other in London. It lies in the heart of the City of London and offers a unique,...

  • General Manager

    2 weeks ago

    London, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • General Sales Manager

    2 weeks ago

    London, Canada AutoCanada Inc. Full time

    **General Sales Manager** **RightRide London** **London, Ontario** **RightRide London** is in pursuit of the next level in automotive excellence and, as the industry evolves & our story continues to transform, we are looking for an experienced full-time **General Sales Manager **to join us in writing our next chapter! You will lead/execute our new/used...

  • Assistant General Manager

    3 weeks ago

    London, Canada Planet Fitness - Taymax Group Full time

    London 1299 Oxford Street East, London, ON N5Y 4W5, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for assisting in...

  • Assistant General Manager

    2 weeks ago

    London, Canada Planet Fitness - Taymax Group Full time

    London Northwest 1280 Fanshawe Park West, London, ON N6G 5B1, Canada It's fun to work in a company where people truly BELIEVE in what they're doing! - We're committed to bringing passion and customer focus to the business._ We are looking for an Assistant Manager to join our team! As an integral member of our team, this position will be responsible for...

  • General Manager

    12 hours ago

    London, Ontario, Canada Breaker Technology, an ASTEC Brand Full time

    BUILT TO CONNECTASTEC INDUSTRIES / BREAKER TECHNOLOGY Ltd. is a leading Canadian manufacturer of high-quality rock breaking systems, hydraulic attachments, and underground mobile equipment for the mining, construction, and aggregate industries worldwide. Our company has been in business at the same location for over 65 years and we attribute our success to...

  • General Manager

    2 weeks ago

    London, Canada The Warehouse Group Inc. Full time

    **Job description** **About Us**: Our story began in Vancouver’s entertainment district, where we gained a reputation for delicious, wallet-friendly food and drinks that don’t disappoint, and staff who always bring the party. So, we decided to expand and took our Friday Night Every Night mission to the next level by opening local hangouts across Canada...

  • General Manager

    2 weeks ago

    London, Canada Marwood International Inc. Full time

    **General Manager** **Location**: London, ON **Why Join Marwood?** **_Who we are_**: - Marwood International Inc. is a full service, **award-winning**, Tier I and 2 automotive OEM structural components and modular assembly supplier, that focuses on waste elimination and light-weighting initiatives from prototypes to full volume products to end of life...

  • General Manager

    2 weeks ago

    London, Canada Marwood International Inc. Full time

    **General Manager** **Location**: London, ON **Why Join Marwood?** **_ Who we are_**: - Marwood International Inc. is a full service, **award-winning**, Tier I and 2 automotive OEM structural components and modular assembly supplier, that focuses on waste elimination and light-weighting initiatives from prototypes to full volume products to end of life...

  • Assistant Manager

    1 week ago

    London, Canada Mustang Sally's Full time

    Mustang Sally's is a family-owned neighbourhood bar located in southwest London. Been operating since 1999 and has been known for cold beer, good food and great times. The Assistant Manager is responsible for supporting the General Manager. The Assistant Manager will help coordinate and plan all food, beverage and entertainment at Mustang Sally's. Working...

  • General Manager

    1 week ago

    London, Canada Chipotle Full time

    General Manager (24015669) Description **CULTIVATING A BETTER WORLD** Food served fast doesn't have to be a typical fast food experience. Chipotle has always done things differently, both in and out of our restaurants. We're changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We...