Trade Promotion Officer

2 weeks ago


Vancouver, Canada KOTRA Full time

**Job Title**:Trade Promotion Officer (Jisahwa Specialist)

**Type**:Permanant/Full-time

**Salary (1year)**:$53,800~$55,200 + performance incentives

**Benefit**:Full Personal Health Insurance or Group Plan

**Probation Period**: 3 month

**About KOTRA**

KOTRA (Korea Trade and Investment Promotion Agency) - established in 1962 and is a state-funded trade and investment promotion organization operated by the Government of South Korea. KOTRA focuses on the globalization of small and medium sized enterprises(SMEs), the backbone of the Korean economy, by providing them with customized support related to global business establishment and export. Today, KOTRA has constructed a vast network of 129 Korea Business Centers (KBCs) in 83 countries and continues to be committed to promoting international trade and investment between Korea and the world.
- Maintains constant communications with key clients taking responsibility to realize export from South Korea
- Support key client to ensure all issues are efficiently and quickly resolved with utmost client satisfaction
- Addresses all key account holder questions and concerns striving to ensure complete satisfaction on all accounts
- Communicates information on all existing and new products and services utilizing opportunities for business expansion supported by the Business Development function
- Updates client information ensuring efficient client tracking at all stages of documentation
- Communicates collected feedback from key client to the management in order to support service improvement initiatives
- Maintain high knowledge of all processes and procedures and system flows in order to maximize efficiencies and reduce client touch points where feasible
- To study the profile of new key clients and understand clients requirements and business plans in order to be able to meet their expectations
- Monitor on daily basis the open requests of key clients via reports and follow up with delayed requests and update clients
- Generate and grow new leads and build/maintain relationships with local businesses who are interested in importing from Korea
- Support Korean SME(Small and Medium Enterprises) clients to build network and export to Canada.
- Actively search and identify new prospective buyers and business partners.
- Conduct market research and provide reports tailored towards Korean companies
- Conduct research on Canadian business trends and trade activities in Canada
- Support the daily/monthly marketing activities.
- Other duties as assigned by the supervisor

**Qualifications and skills**:

- Bachelor’s degree or equivalent combination of education
- Some relevant experiences in ‘food industry’ is an asset
- Knowledge/experience in B2B/B2C marketing & market trend in both Korea and Canada is an asset
- Strong Communication skills (native level spoken/written in Korea and English)
- Strong time-management, business communications and interpersonal skills
- Previous experience in sales or international trade is preferred
- Ability to excel in fast-paced, deadline-driven environment
- Advanced skills in MS Office (Excel, Word, PowerPoint, etc)
- A valid driver’s license(Able to drive comfortably within GVA)
- Must be a permanent resident in Canada or a Canadian citizen

If this opportunity interests you and you meet all of the above requirements, please submit your **resume and a cover letter**by 28-June, 2023.

**Benefits**:
Enrolled in our Group Benefits Package; Health, Dental, Vision, Massage etc.

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work remotely:

- No

**Job Types**: Full-time, Permanent

**Salary**: $53,800.00-$55,200.00 per year

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Work Location: In person

Application deadline: 2023-06-28


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