French Bilingual Tax Professional

4 months ago

Kitchener, Canada Intuit Full time

**Overview**:
If you are a highly motivated and experienced tax professional that has excellent communication skills, we need you to help our customers complete their taxes using Intuit TurboTax products. You will accelerate our goal of “Powering Prosperity Around the World” by providing expert guidance and support to our customers as they navigate the TurboTax Live experience. You will play an important role in enhancing our brand by delighting our customers and empowering them to prepare their taxes.

TurboTax is the #1 best-selling brand of tax preparation software in Canada. Intuit has consistently been recognized as one of Fortune’s “100 Best Companies to Work for” and one of Fortune World’s “Most Admired Software Companies”.Une possibilité d’emploi saisonnier où vous aurez à utiliser le logiciel d’impôt n° 1 au Canada vous intéresse?

Si vous avez de l’expérience en tant que préparateur de déclarations de revenus, que vous êtes très motivé et que vous avez d’excellentes compétences en communication, nous avons besoin de vous pour aider nos clients à remplir leurs déclarations de revenus à l’aide des logiciels Turbo Impôt d’Intuit. Ainsi, vous participerez à l’atteinte de notre objectif de prospérer partout dans le monde, en fournissant des conseils d’experts et un soutien à nos clients. Également, vous jouerez un rôle important dans nos efforts visant à améliorer notre marque en répondant aux attentes de nos clients et en leur donnant les moyens de préparer adéquatement leurs déclarations de revenus.

**What you'll bring**:

- Minimum of 3+ years of paid professional tax preparation experience utilizing professional tax preparation software
- Minimum of 125 tax returns prepared per tax season for the last 3 years
- Experience preparing and filing end-to-end customer personal returns consisting of a variety of topics, including employment, self-employment, rental, investments, T1135, foreign income, and all credits/deductions
- Have a current and active CRA RepID (representative identifier) to allow your use of the CRA Represent a Client service
- Working knowledge of tax laws and tax concepts
- Superior critical thinking and problem solving skills
- Excellent written and verbal communication skills
- Flexibility in availability and scheduling
- Strong customer service and customer experience acumen
- Knowledge/experience preparing Quebec Tax (TP1) returns is considered an asset
- Bilingual proficiency (English and French + read, write, speak) is considered a strong asset
- Experience providing support in a contact center environment is considered an asset
- This is a remote role; no travel is required
- Plus de 3 ans d'expérience professionnelle rémunérée en préparation de déclarations de revenus à l'aide d'un logiciel professionnel de préparation de déclarations de revenus
- Minimum de 125 déclarations de revenus préparées par saison fiscale au cours des 3 dernières années
- Connaissance/expérience en préparation de déclarations de revenus du Québec (TP1) requise
- Maîtrise du bilinguisme (anglais et français + lire, écrire, parler) requise
- Fort sens du service client et de l'expérience client
- Expérience dans la préparation et la production de déclarations personnelles de bout en bout portant sur une variété de sujets, incluant l'emploi, le travail indépendant, la location, les investissements, le T1135, les revenus étrangers et tous les crédits/déductions.

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**How you will lead**:
As a Tax Expert with Intuit you'll work directly with clients to prepare their tax return, provide tax guidance, and help troubleshoot their tax questions. This is a virtual, seasonal, and client facing position in which you'll have access to our virtual tools and resources, as well as opportunities to collaborate with experts and provide updates on assigned customers. At the end of the season we offer opportunities to work with us again for following seasons.

En tant qu'expert fiscal chez Intuit, vous travaillerez directement avec les clients pour préparer leur déclaration de revenus, fournir des conseils fiscaux, rechercher et résoudre des questions fiscales. Il s'agit d'un poste virtuel, saisonnier et orienté client pour les déclarations de revenus des particuliers. Vous aurez accès à nos outils et ressources virtuels, ainsi qu'à des opportunités de collaboration avec des experts et de fournir des mises à jour sur les clients assignés. À la fin de la saison, nous offrons des opportunités de retravailler avec nous pour les saisons suivantes.

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