![Willow Medical Aesthetics Ltd.](https://media.trabajo.org/img/noimg.jpg)
Client Service Representative
3 weeks ago
**Company description**
We are a Medical Aesthetic Clinic in Campbell River and Courtenay. We offer a full range of treatments from GP dermatology, skincare, laser treatments and medical injectables to medical aesthetics
**Job description**
We are looking for a full-time role in Courtenay to cover Maternity leave The role is from Tuesday to Friday, with some Saturdays.
We know that this is the most important role in our team. Answering the phone is the smallest part of this job. We need you to be friendly and welcoming, looking to make our patients feel wonderfully special. You are also part of our team answering questions about our products and services.
Some of your time will also be assisting physicians with clinic days and procedure preparation. This will also include cleaning, sterilizing and maintaining medical equipment. Training will be provided if this is new to you.
We will of course train you, but having experience as an MOA or in the Medi-spa industry obviously would be preferable.
*It helps if you have: *
- A friendly and outgoing personality to make our guests feel special
- Organizational skills to keep front office operations running smoothly
- Some experience managing and using social media
- Answer phones, facebook messages and book appointments
- Check patients in and out - handling cash and other transactions
- Computer experience is very helpful
*What else is there?*
- Competitive hourly rate plus other benefits
- Flexible hours
- Extensive list of perks, commissions, discounts, and more
- Our suppliers regularly offer training on our products and we do our own supplementary training
- Talk to us about your goals - we love training and developing our staff
Please forward your cover letter and resume to be considered.
**Job Type**: Seasonal
Contract length: 13 months
**Salary**: $40,000.00-$50,000.00 per year
**Benefits**:
- Company events
- Store discount
Schedule:
- Day shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Overtime pay
COVID-19 considerations:
All patients are required to wear a mask. Sterilization procedures in place.
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
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