Automotive Service Advisor

6 days ago


Sherwood Park, Canada Sherwood Kia Full time

At Sherwood Kia, the service department aspires to offer our customers a fast and efficient service that will leave them feeling satisfied and comfortable knowing their vehicles are in capable hands. As an service advisor, you will play a key role as the main contact point setting the tone for the customers experience. We offer online and in class training in addition to the on the job training you will receive to help guide you.

**Responsibilities**:

- Making outbound phone calls as well as answering incoming calls
- Booking appointments
- Greet and assist customers as they enter the breezeway
- Checking in the customer and conducting a vehicle walk around
- Listen to customer requests and clearly communicate recommendations for vehicle
- Receive customer payments both online and in person
- Ability to answer customer questions and concerns in regards to warranty
- Follow up after customer service

Requirements and Abilities:

- Valid drivers license with a clean drivers abstract
- 1 Year of customer service experience
- Preferred 1-2 years of experience in automotive industry as an advisor
- Efficient with technology and software programs
- Organized individual that is self-driven, willing to work in a team setting, exceptional communication skills and the ability to adapt to various situations

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

**Experience**:

- SERVICE ADVISOR: 1 year (preferred)

Work Location: In person



  • Sherwood Park, Canada Dan's Automotive Full time

    Responsibilities: - Greet customers and provide excellent customer service in person and on the phone - Listen to customer concerns and accurately document them - Schedule service appointments - Prepare accurate estimates for repairs and communicate them to customer - Complete detailed, clear and concise work orders - Coordinate with technicians to ensure...


  • Sherwood Park, Canada Dan's Automotive Full time

    Responsibilities: - Greet customers and provide excellent customer service in person and on the phone - Listen to customer concerns and accurately document them - Schedule service appointments - Prepare accurate estimates for repairs and communicate them to customer - Complete detailed, clear and concise work orders - Coordinate with technicians to ensure...


  • Sherwood Park, Canada Sherwood Kia Full time

    At Sherwood Kia, the service department aspires to offer our customers a fast and efficient service that will leave them feeling satisfied and comfortable knowing their vehicles are in capable hands. As an service advisor, you will play a key role as the main contact point setting the tone for the customers experience. We offer online and in class training...


  • Sherwood Park, Canada Sherwood Motorcars Full time

    Sherwood Motorcars is hiring a Automotive Service Advisor who will specialize in working with our Customs and Accessories department. This role is ideal for an organized, personable individual who has experience in the automotive industry. You must be passionate and knowledgable about vehicle customization. You will be the customer's point of contact to...

  • Service Advisor

    6 days ago


    Sherwood Park, Canada AutoCanada Inc. Full time

    **Service Advisor** **Sherwood Park Hyundai** **Sherwood Park, AB** We are looking for** **a **Service Advisor** who is passionate about delivering exceptional customer experience to join our growing team! **Sherwood Park Hyundai **is looking for a friendly and motivational individual to fill this position. You will play a key role in curating the service...


  • Sherwood Park, Canada AutoCanada Inc. Full time

    **Junior Service Advisor** **Sherwood Park Volkswagen** **Sherwood Park, Alberta** **Sherwood Park Volkswagen** is looking for ** **a **Junior Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! We ** **are looking for a friendly and motivational individual to fill this position. You will...

  • Service Advisor

    2 weeks ago


    Sherwood Park, Canada Sherwood Park Hyundai Full time

    Sherwood Park Hyundai is looking for a **Service Advisor** who is passionate about delivering an exceptional customer experience to join our growing team! You will play a key role in curating the service experience for our valued clients who choose to service their vehicles at our dealership. Your love of the automotive industry, cars in general and dealing...

  • Service Advisor

    2 months ago


    Sherwood Park, Canada AutoCanada Inc. Full time

    **Service Advisor** **Sherwood Park Hyundai** **Sherwood Park, AB** Are you looking to drive your career forward? We’re** **always looking for those who are passionate about delivering an exceptional customer experience to join our growing team as a **Service Advisor!** You will play a key role in curating the service experience for our valued clients...

  • Service Advisor

    3 hours ago


    Greenfield Park, Canada Groupe Autoforce Full time

    Ford Ile Perrot,member of Groupe Autoforce, is looking for a Service Advisor.Our team is growing! We're expanding, with a brand-new dealership in construction for 2024.See the image of our new dealership here: offer:A competitive pay plan, based on your experience and performanceExcellent benefits including a comprehensive insurance plan (medical,...

  • Parts Advisor

    1 month ago


    Sherwood Park, Canada East Edmonton Automotive Dealership Full time

    We are looking to hire a parts advisor who is responsible for assisting all mechanics and customers in purchasing needed parts and supplies. They are responsible for achieving monthly sales and gross forecasts and for seeking out and soliciting parts business. The parts advisor reports directly to the parts manager. The job responsibilities include tracking...

  • Service Advisor

    1 month ago


    Sherwood Park, Canada Sherwood Nissan Full time

    Sherwood Nissan is looking for an experienced service advisor to join our team! You must be goal oriented, organized, have good communication skills, be a team player and have the desire to learn. You are the first point of contact for the customer at time of drop off and set the stage for each individual's experience with our...

  • Service Advisor

    6 days ago


    Sherwood Park, Canada Sherwood Nissan Full time

    Sherwood Nissan is looking for an experienced service advisor to join our team! You must be goal oriented, organized, have good communication skills, be a team player and have the desire to learn. You are the first point of contact for the customer at time of drop off and set the stage for each individual's experience with our...

  • Service Advisor

    1 month ago


    Sherwood Park, Canada Sherwood Park Toyota Full time

    **Responsibilities**: - Scheduling and documenting customer repair and maintenance services by listening to customer's description of symptoms, clarifying description of concerns, asking question to making sure that concern are understood and able to explain to technicians during diagnosis. - Advising customers of recommended services, and repairs with a...

  • Service Advisor

    1 month ago


    Sherwood Park, Canada Sherwood Park Toyota Full time

    **Responsibilities**: - Scheduling and documenting customer repair and maintenance services by listening to customer's description of symptoms, clarifying description of concerns, asking question to making sure that concern are understood and able to explain to technicians during diagnosis. - Advising customers of recommended services, and repairs with a...

  • HRsc Advisor

    3 days ago


    Sherwood Park, Canada Rockwood Service Corporation Full time

    Position Summary: Rockwood is currently recruiting for a HR Service Centre Advisor (Temporary Contract)to support multiple regions across Canada. If you are seeking a dynamic environment with opportunities for individual growth and learning, this is for you. The position will be based out of either Sherwood Park, AB or Oakville ONT. The position will be a...


  • Sherwood Park, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...


  • Sherwood Park, Canada Canadian Tire Full time

    Are you ready to join Canada's most-shopped general merchandise retailer, with over 500 stores from coast to coast? Canadian Tire offers customers a unique mix of products and services through three specialty categories in which the organization is the market leader - automotive parts, accessories and service; sports and leisure products; and home...


  • Sherwood Park, Canada Sherwood Buick GMC Full time

    Sherwood Buick GMC is looking for an advisor for their lube centre. We're looking for someone who is a team player, is well organized, and enjoys a fast paced, customer-centric work environment. Service advisor / writer experience is an asset as you'll be responsible from writing service ROs, billing for parts, and cashiering invoices. You will also be...


  • Sherwood Park, Canada Sherwood Buick GMC Full time

    Sherwood Buick GMC is looking for an advisor for their lube centre. This is a part time position with the hours of 3:00pm-6:00pm Monday to Friday, plus Saturdays from 9:00am-3:00pm. We're looking for someone who is a team player, is well organized, and enjoys a fast paced, customer-centric work environment. Service advisor / writer experience is an asset as...


  • Sherwood Park, Canada Sherwood Park Toyota Full time

    **Responsibilities**: - Scheduling and documenting customer repair and maintenance services by listening to customer's description of symptoms, clarifying description of concerns, asking question to making sure that concern are understood and able to explain to technicians during diagnosis. - Advising customers of recommended services, and repairs with a...