Call Centre Agent

4 weeks ago

Miramichi, Canada Roussel Motors Ltd Full time

Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
**Work setting**:

- Rural area
- Business sector
- Private sector
**Tasks**:

- Access and process information
- Answer inquiries and provide information to customers
- Explain the type and cost of services offered
- Maintain records and statistics
- Perform general office duties
- Receive and log complaints
- Sell merchandise
**Computer and technology knowledge**:

- Database software
- Internet
- MS Excel
**Transportation/travel information**:

- Own transportation
- Valid driver's licence
**Work conditions and physical capabilities**:

- Attention to detail
- Repetitive tasks
- Tight deadlines
**Personal suitability**:

- Punctuality
- Client focus
- Excellent oral communication
- Excellent written communication
- Organized
**Screening questions**:

- Are you available for the advertised start date?
- Are you currently legally able to work in Canada?
- Are you willing to relocate for this position?
- Do you have previous experience in this field of employment?
**Health benefits**:

- Dental plan
- Disability benefits
- Health care plan
- Vision care benefits
**Financial benefits**:

- Bonus
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 40 hours per week

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