Customer Experience Associate

1 week ago

Elliot Lake, Canada TD Bank Full time

**TD Description**

Stay current and competitive. Carve out a career for yourself. Grow with us.

**Department Overview**

At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long
- lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our customers and small businesses achieve their financial goals.

We are looking for brand champions, relationship builders, and leading professionals with an understanding of market and economic trends that can build legendary customer experiences.

Join TD Canada Trust and think like a customer, act like an owner, innovate with purpose and execute with an impact.

In this role, you will:

- Process financial transactions like deposits, withdrawals and bill payments as per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics
- Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters
- Respond and resolve customers' concerns using standard procedures and escalating non-standard activities, as necessary
- Achieve assigned goals and business objectives by promoting banking solutions and completing business processes in a timely and accurate manner
- Connect personally with customers to advise them appropriately and clearly on banking solutions and processes
- Help build a positive, diverse and equitable work environment by promoting team effectiveness as well as participating in personal performance development
- Assist the team by respecting coworkers, staying dedicated, and keeping everyone up-to-date on the status of routine activities
- Deliver quality customer experiences and recommend operational improvements where opportunity exists to improve and achieve operational excellence

**Job Requirements**
- High School Diploma with over 1 year of relevant experience
- Undergraduate degree or equivalent is an asset
- Strong administration, organizational, planning and time management skills to work in a fast-paced environment
- Hands on knowledge of using MS Office (Word, Excel and Outlook) and internet
- A go-getter who can exercise initiative and be accurate and detail oriented to handle several tasks and changing priorities
- A dynamic communicator with established customer experience skills who can connect, both verbally and in writing, with different people in a calm, courteous, and effective manner

**Inclusiveness**

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

**Job Family**
- Retail Sales & Service

**Job Category - Primary**
- Retail Banking - Customer Service

**Job Category(s)**
- Retail Banking - Customer Service

**Hours**
- 15

**Business Line**
- TD Canada Trust

**Time Type**
- Part Time

**Employment Type**
- Regular

**Country**
- Canada

**Province/State (Primary)**
- Ontario

**City (Primary)**
- Elliot Lake

**Work Location**
- 17 Nova Scotia Walk

**Job Expires**
- 07-Apr-2023

  • Customer Experience Lead

    1 day ago

    Niagara-on-the-Lake, Canada Victoria’s Secret Full time

    Victoria’s Secret & PINK Stores CUSTOMER EXPERIENCE LEAD **Job Description | 2023** **A Victoria’s Secret & Co Customer Experience Lead** is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience...

  • Member Experience Representative

    2 weeks ago

    Elliot Lake, Canada Northern Credit Union Full time

    Northern Credit Union is a full-service, locally operated financial institution offering personal and commercial banking services along with financial planning expertise to members across our footprint. Northern is committed to making a difference in members lives by providing them tools to achieve their financial goals. As a key player in the financial...

  • Customer Experience Front End Assistant Manager

    Found in: beBee S CA - 2 weeks ago

    Cold Lake, Canada Walmart Canada Full time

    Position Summary...To support the Store Manager and manage store operations according to Company guidelines and lead Associates to ensure friendly, helpful service and drive profitable store sales.What you'll do...1. As a member of the Store Management Team drives profitable sales through achievement of sales and profit goals, budget management and sales...

  • Lodge Experience Associate

    4 days ago

    Smoky Lake, Canada Métis Crossing Full time

    **Lodge Experience Associate** **Location**: Métis Crossing, Smoky Lake, AB **Position Status**: Full Time Permanent **The Organization** Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people! With its unique design that combines both traditional and contemporary Métis...

  • Customer Experience Lead-The Outlet Collection at Nia

    Found in: Talent CA C2 - 1 week ago

    Niagara-on-the-Lake, Canada Victoria's Secret Full time

    Description A Victoria’s Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is...

  • Customer Service

    7 days ago

    Lake, Canada Town of Ajax Full time

    **Experience it Ajax!**: The Town of Ajax, situated on the northern shore of Lake Ontario, is an innovative municipal sector leader that provides a variety of services to one of the fastest growing communities in Ontario. With over 130,000 residents, Ajax's rich heritage and culturally diverse community make it a great place to work and live. **Customer...

  • Customer Experience Representative

    2 days ago

    Red Lake, Canada The Standard Insurance Full time

    Are you a warm, friendly, and organized individual with a passion for providing exceptional customer service? Do you thrive in a fast-paced and dynamic work environment? If so, we have the perfect opportunity for you! We are seeking a highly motivated and organized professional to join our team of dedicated insurance professionals at our Red Lake office....

  • Summer Lodge Experience Associate

    4 days ago

    Smoky Lake, Canada Métis Crossing Full time

    **Summer Lodge Experience Associate** **Location**: Métis Crossing, Smoky Lake, AB **Position Status**: Seasonal (May - August), Full time & Part time **The Organization** Métis Crossing is Alberta’s first major Métis destination where we share and celebrate the Métis culture with all people! With its unique design that combines both traditional...

  • Customer Experience Clerk

    Found in: Talent CA C2 - 1 week ago

    Meadow Lake, Canada Federated Co-operatives Limited Full time

    What you’ll do: Reporting to the Hardware Manager, the successful candidate will: Meet all Meadow Lake Coop guidelines representing the Values and Brand. Meet all Meadow Lake Coop guidelines on Dress Code, Personal Hygiene, Housekeeping and Customer Service. Ensure high level of customer service is provided at all times; Provide information,...

  • Retail Store Manager

    Found in: Talent CA C2 - 2 weeks ago

    Elliot Lake, Canada Goodwill of Central and Northern Arizona Full time

    Description:  Drives retail business operations at a Retail Store location for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities, to help fund the Goodwill mission of ending unemployment. Responsible for entire store production, directly leading Assistant Store Manager(s), Production Team, and Donation Attendants. Key...

  • Customer Service Associate

    1 week ago

    Deer Lake, Canada Hertz Full time $17

    The Counter Sales Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.Responsibilities for Internal Candidates:Not only do you get to be part of an...

  • Customer Service Associate

    Found in: Talent CA C2 - 1 week ago

    Deer Lake, Canada Hertz Full time

    The Counter Sales Representative consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receive world class customer service and sales support.Responsibilities for Internal Candidates:Not only do you get to be part of an...

  • Ecommerce Store Associate

    Found in: beBee jobs CA - 2 weeks ago

    Williams Lake, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Fitness Instructor

    2 weeks ago

    Elliot Lake, Canada VON Canada (Ontario) Full time

    **Requisition Details**: Employment Status: Permanent, Part-Time (0.4 FTE) Program Name: SMART Work Schedule: Days On-Call: No **Job Summary**: The Fitness Instructor is responsible for leading fitness classes to senior clients under the direction of the Program Supervisor and/or Registered Kinesiologist associated with the program and in line with the...

  • Merchandising Store Associate

    Found in: beBee jobs CA - 6 days ago

    Williams Lake, British Columbia, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics...

  • Ecommerce Store Associate

    Found in: beBee S CA - 3 weeks ago

    Williams Lake, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery! Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Merchandising Store Associate

    Found in: beBee S CA - 3 weeks ago

    Williams Lake, Canada Walmart Canada Full time

    What you'll do...Our merchandising associates ensure everything has been stocked and merchandised in the most attractive, easy-to-find manner, so that our customers find what they need right when they need it, with absolutely no fuss or frustration.We have many opportunities in our Merchandising team, including:Consumables AssociateCosmetics AssociateFashion...

  • Ecommerce Store Associate

    Found in: beBee jobs CA - 2 weeks ago

    Cold Lake, Alberta, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Ecommerce Store Associate

    Found in: beBee jobs CA - 2 weeks ago

    Sylvan Lake, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...

  • Ecommerce Store Associate

    Found in: beBee jobs CA - 2 weeks ago

    Slave Lake, Canada Walmart Canada Full time

    What you'll do...Our OMNI Customer Fulfillment Associate gets online orders ready for customer pick-up and delivery Yes, that means you will be collecting items for our customers online orders, making sure that each selection perfectly matches our customers' shopping list.We have many opportunities in our eCommerce teams, including:OMNI Customer Fulfillment...