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Dispatch Lead

5 months ago

Mississauga, Canada Crane Worldwide Logistics Canada Corp Full time

**Essential Job Functions**:

- Ensure execution of daily operations within the department
- Review & audit drivers logs and inspections
- Work closely with Safety & Compliance
- Enforce policy and procedure compliance
- Coordinate with other departments within the company
- Respond to & solve problems
- Train employees on job specific duties
- Make suggestions and show initiative for process improvements
- Effectively communicate with drivers, clients, vendors and employees
- Assist Operations Manager and Dispatch Supervisor with planning and budget process
- Other duties as assigned

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Physical Requirements**:

- Talking, hearing and using hands to operate a computer keyboard, mouse and other computer component
- Sitting for extended periods of time
- Walking within the warehouse and inspecting freight
- Vision abilities required by this job include close vision and the ability to adjust focus

**Other Skills/Abilities**:

- Problem solving
- identifies and resolves problems in a timely manner
- Client Service
- manages difficult client situations, responds promptly to client needs and welcome client feedback
- Quality management-look for ways to improve and promote quality and demonstrates accuracy and thoroughness

**Education and Experience**:

- High school diploma or GED Required
- Four years industry experience required
- One year supervisory and/or lead experience required

**Certifications and Licenses**:
N/A

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.