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Costing Coordinator
3 weeks ago
**TITLE**: COSTING COORDINATOR
**DEPARTMENT**: Product Build - Groups
**LOCATION**: Montreal
**SCOPE**: Responsible for negotiation of rates and inventory for costing of Groups.
**RESPONSIBILITIES**:
- Negotiate all aspects of a supplier contract including contracted groups terms & conditions, rates, inventory and payments
- Obtain Group contract from supplier (Hotel) and coordinate accordingly.
- Facilitate Supplier issues - (i.e. cancellation penalties, negotiating/securing additional inventory/rates for rooms not available in block)
- Update system bookings with supplier confirmation numbers
- Liaise with suppliers to discuss ACV requests, issues and procedures as relates to group bookings
- Investigate and action all price point challenges versus our competition (negotiate price match/drop and expired promotions/terms and conditions)
- Investigate and resolve quoting and product build issues
- Responsible for the costing of group packages (manually cost package prices not available via ACV booking engines)
- Create/maintain all contracted group services in ACV systems
- Provide group ops with applicable inventory/rates for secured group, in order that the data be entered in the system for payment purposes
- Update, maintain & communicate all group product offerings (amenities, concessions, comps) not communicated via system/website
- Analyze profit margins of “Insta-Quotes” to ensure they are competitive and in line with market conditions.
- Communicate with land department, product and revenue management, finance as relates to any issue that may occur
- Maintain and update all supplier group contracts
- Issue passenger rooming list/recaps to suppliers for confirmed groups per contract deadlines
- Action and maintain a 48 hours turnaround of all queries and price/quotes
- Provide feedback and recommendation with regards to groups report
- Create and maintain ACV/supplier terms and conditions document when group is secured
- Provide details/information to groups call centre and/or training to create/maintain master groups condition list and procedures for quoting purposes
- Liaise with other departments as required
- Perform other duties as may be assigned.
**KNOWLEDGE & SKILLS REQUIRED**:
- CEGEP/College degree or equivalent with 2-year minimum experience in tourism and/or related experience, operations expertise an asset
- Strong organizational skills, multitasker and can handle fast paced ever changing priorities
- Demonstrates accuracy, initiative, judgement and behaves in a confidential manner
- Proven analytical/negotiating and problem resolution skills, brings forth solutions and implementation processes
- Bilingual French/English (Spanish is an asset)
- Excellent communication skills verbal/written
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