Casual Housekeeper

**Summary of Function**

Under the supervision of the Building Services Manager, the Housekeeper provide the residents with a clean, safe environment, and assists in keeping the building neat and tidy, to provide a “home-like” environment. The Housekeeper provides quality housekeeping that meets the standards set out in the policies and procedures.

**Qualifications**
- Completion of Grade 10 or equivalent is preferred
- WHMIS certification

**Experience**
- Experience in household management
- Experience working with elderly
- Experience in customer service
- Experience as a janitor, or in housekeeping is considered an asset
- Experience working in nursing home or similar environment is considered an asset

**Skills**
- Ability to understand oral and written directions
- Ability and available to work a variety of shifts days, evening, and weekends
- Effective communication skills (verbal, written)
- Ability to work independently and as part of a team
- Dependable, trustworthy, compassionate with good work habits
- Ability to lift up to 50lbs
- Ability to bend, sit, stand, kneel for short periods of time
- Knowledge of Occupational Health and Safety as relates to job

**Core Characteristics**
- **Communication**_
- Interacts effectively with clients, customers, coworkers, physicians, public, volunteers, and other organizations_
- **Accountability**_
- Accepts responsibility for achieving the expectations of the job/role by focusing on the customers/client, carrying out tasks and taking accountability for how it turns out, protecting the safety and welfare of others and acting in accordance with the Mission, Vision and Values of the organization_
- **Client/Customer Focus**_
- Puts client/customer needs first by striving to anticipate and exceed the needs of clients, monitoring and evaluating results and outcomes involving clients/customer in decision making and identifying trends in client/customer service issues; takes initiative to research issues and recommends solutions_
- **Teamwork**_
- Works cooperatively and respectfully with others to further the goals of the client and the organization_
- **Quality Improvement**_
- Identifies client/customer needs and improve service by_ _on-going work process review and evaluation, and evaluating the ability to meet the standards_
- **Adaptability to Change**_
- Recognizes and accepts change as a reality by_ _being receptive to new ideas and willing to try new methods and approaches,_ _accepting the challenge of self-directed learning, and being able to adapt to change as the job requires_
- **Caring/Respect**_
- Demonstrates a concern and caring for people as individuals by respecting others’ values and opinions, respecting the confidentiality and integrity of others, demonstrating genuine regard and compassion for others, Appreciating and celebrating the contributions and successes of other individuals and groups and Adhering to and rewarding core values_

**Responsibilities**
- Maintain a clean, safe, home - like environment
- Clean, dust and scrub or vacuum resident’s rooms and bathroom according to the schedule, ensuring all rooms are cleaned weekly
- Change resident beds, wash and iron personal clothing and linens on assigned units
- Clean, dust and scrub or vacuum assigned public areas and lounges
- Check bathtub rooms and showers daily and clean if needed
- Collect garbage from rooms, lounges and other areas and deposit in the designated area
- Clean rooms when vacated by resident and prepare room for incoming resident.
- Clean outdoor patio area and furniture
- Water and care for plants in the facility common areas and assist residents to care for their personal plants if necessary
- Keep housekeeping room clean and tidy and order supplies according to the appropriate procedures.
- Follow infection control policies and procedures for housekeeping
- Assist or take residents to and from the main dining room as required. Provide refreshments, deliver trays to room if assigned
- Functions and reports in compliance with the Occupational Health and Safety legislation, regulations, and Care_f_or policies and procedures
- Reports the absence of or defect in any equipment or protective device of which he/she is aware and which may endanger him/herself or another worker
- Reports any violations of the Health and Safety Act or the regulations, or the existence of any hazard
- Ensures all workplace incidents are reported in a timely manner in accordance with legislation, and Care_f_or policies and procedures for workplace injuries and incidents
- Performing other duties/tasks as assigned by manager

Carefor values equity, diversity and inclusion in all its forms and recruits qualified individuals at all occupational levels that reflect the diversity of our clients and our community. We are committed to providing inclusive, barrier-free recruitment and selection processes and a work environment that supports our diverse workforce. If you require accommodation