Licence Issuer

Do you value integrity and innovation? How about passion and caring? Great Us too, and that's why you'll fit right in. Our intentional culture promotes trust and participation, encouraging you to bring your heart and mind to work every day.
- In Scope
- Permanent, Part-Time
- Work Location: Moose Jaw & Estevan (100% In Office)
- Closes: April 1, 2024
- Note: Please indicate location preference in your cover letter and/or resume._

GENERAL ACCOUNTABILITY
- The Licence Issuer performs specialized administrative and customer service work involved in various aspects of Auto Fund functions related to answering inquiries and issuing and correcting licencing products, including all related processes and procedures.

KEY ACCOUNTABILITIES
- Note: This section is not intended to be an exhaustive list of duties and responsibilities - other duties and responsibilities may be assigned._- Determines class or permit type, calculates applicable fees and refunds, and corrects motor vehicle licencing products, including, but not limited to, registrations, drivers' licences, permits, and vehicle impoundments.Processes motor vehicle licencing products, including, but not limited to, registrations, licences, permits, vehicle impoundments and other related documents in accordance with established procedures and schedules, using manuals and automated systems.-
- Negotiates repayment of receivables owed by customers to the Auto Fund.-
- Answers inquiries related to The Automobile Accident Insurance Act, The Traffic Safety Act, and other related Acts and their regulations.-
- Ensures customer data is protected and privacy rules are followed.-
- Inputs data and/or makes inquiries using computer system(s).-
- Gathers necessary data and information to answer inquiries from internal and/or external persons.-
- Completes licensing and/or permit forms accurately and verifies fees.-
- Reviews documents and completes investigations in order to determine individual or business eligibility and compliance with regulation to license and register in Saskatchewan.-
- Answers inquiries related to the International Registration Plan (IRP) and process IRP fleet transactions.-
- Follows guideline document and, after factoring in customer history, determines appropriate IRP Business Recognition rate and Inexperience rate for a new IRP customer (in applicable Regina positions).-
- Prepares daily deposits and balance to end of period report, ensuring accuracy with cash balancing and discrepancies.-
- Ensures inventory levels are maintained and supplies are kept securely (e.g., licence plate and stickers).High Performance Team & Culture- Supports a culture of leadership and accountability to effectively meet the key accountabilities within the scope of the role.-
- Displays leadership by committing to a culture of continuous learning/development of self and supports others by actively sharing knowledge, providing guidance, mentoring, training, and supporting developmental opportunities.-
- Demonstrates that the Health, Safety and Emergency Management Policy is applied in area of responsibility for self and others.- TECHNICAL KNOWLEDGE & SKILLS- Knowledge of vehicle and driver’s licence classifications, rating and issuing systems, procedures, documents, and forms.-
- Advanced knowledge of specific automated systems utilized by the Auto Fund.-
- Knowledge of all Auto Fund driver and vehicle programs.-
- Knowledge of The Automobile Accident Insurance Act, The Traffic Safety Act, and other related Acts and their regulations.-
- Knowledge of the functions of the Auto Fund and its business partners.-
- Accounting knowledge to complete daily balancing and discrepancy reports.EDUCATION & CERTIFICATIONS- Two-year diploma from an accredited post-secondary education institution in a relevant field of study, such as Business or Social Sciences, or defined equivalencyEXPERIENCE- 1 - 2 years’ experience working in an insurance, customer service, or related rolePay Range:$28.86 - $36.42

Posting Close Date:
April 1, 2024