Field Service Technician

4 months ago

Niagara Falls, Canada Tecvalco Ltd Full time

**Field Service Technician**

**Department**: Service Department

**Reports to**: Service Manager Canada

**Full time**

**Job Summary**: Responsible for repairing, maintaining, calibrating, adjusting, and installing B149.1:20 Burner Management Systems, CWT dry line heaters. Other responsibilities will include consulting with customers to determine tests and maintenance procedures for instruments used for measuring and controlling flow, level, pressure, temperature, and other variables in manufacturing and processing. Participate in the stopping and tapping on HPNG lines being performed using the Kleiss system.

**Main Job Tasks and Responsibilities**:

- Adheres to all company policies and procedures.
- Completes all required training
- Completes all required safety documentation and actively participates in See Something, Say Something safety culture
- Inspect and test operation of equipment systems to diagnose faults
- Calibrate components and instruments
- Install control and measurement instruments on existing and new equipment and processes
- Ensure that the required maintenance activities are completed in a manner that promotes safety as the first priority
- Stays current with applicable government regulations
- Actively participates in the implementation and daily routines of the ISO 9001:2008 Quality Management System
- Attend monthly safety meetings with Service Manager Canada and Field Technicians
- Prepare requisition materials and supplies as needed for Service Department, submit to Service Manager Canada
- Work with Service Manager Canada to prepare quotes for customers as needed
- Resolve work problems and recommend measures to improve productivity to Service Manager Canada
- Actively participates and cooperates with internal/external ISO Audits
- Kleiss system understanding and performance
- Perform Kleiss tap and stop procedures for natural gas pipeline work
- Perform service and maintenance on CWT Heaters
- Prepare reports
- Submittal of expenses, KM Logs, ISNet, WSIB hours on monthly bases
- Fosters a spirit of cooperation between co-workers, operators, trades,and technical staff to achieve overall goals
- Perform repairs of Sensit Instruments as requested.
- Inventory management, ensure all inventory is logged when removed or restocked to service trucks
- Provide complete reports (Service Fusion), within 24-48hrs after site completion to Service Manager Canada
- Regular maintenance of tools and equipment
- Other duties as assigned

**Qualifications**:

- Two (2) years of work experience
- Possess a valid driver’s license
- First aid (will provide training)
- H2S (will provide training)
- Fall Protection (will provide training)
- LOTO-Lockout Tagout (will provide training)
- G2 license for gas

**Key competencies**:

- Able to create alternative solutions to problems
- Excellent time management skills and project management skills
- Sound and independent judgment and reasoning
- Strong communication and problem-solving skills
- Ability to exercise necessary cost control measures
- Ability to interpret and implement company policies and procedures
- Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
- Able to effectively communicate and comprehend both verbally and in writing in English
- Able to work well under pressure
- Strong attention to detail
- Able to deal with people tactfully, diplomatically and professionally at all times
- Multi-task and establish priorities
- Good organizational skills
- Exhibit initiative, responsibility and flexibility
- Working in excessive of 12 hours when necessary to complete a time/safety sensitive task
- Ability to safety tow trailer with service vehicles

**Work Conditions**
- Fast-paced environment
- Manual dexterity
- Lifting/moving up to 50 lbs.
- Regular travel is necessary (20,000 to 50,000 kms annually), valid driver’s license a necessity.
- Weather
- Excessive heat, cold and raining conditions
- Driving in excess of 8 to 10 hours
- Working out of cellular coverage, remote locations
- Tecvalco Ltd. is here to support our employees with disability-related needs at any time during employment. Please do not hesitate to contact us about any necessary accommodations._

Pay: From $58,240.00 per year

**Benefits**:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- 8 hour shift
- Day shift

Ability to commute/relocate:

- Niagara Falls, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Service Technician: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)
- Confined Space Certification (preferred)
- G2 Gas fitter License (preferred)

Willingness to travel:

- 75% (preferred)

Work Location: In person

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